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    The New Survey is here

    This is a discussion on The New Survey is here within the Website news forums, part of the SkyUser Announcements category; We have updated the Rate my Sky Survey , this will run from April 1st until 30th April 2007 and ...

    1. #1
      NewsreadeR's Avatar
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      The New Survey is here

      We have updated the Rate my Sky Survey, this will run from April 1st until 30th April 2007 and monthly thereafter.

      We have added a few extra questions and would be most grateful if all members could take the time to complete.

      You can find it here: Rate my Sky - April 2007


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    3. #2
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      Re: The New Survey is here

      Suggest you add additional option "other" to Q14. I've just completed the survey and I an one of the 4 out of 14 who did not answer this question.

    4. #3
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      Re: The New Survey is here

      And perhaps an aditional one for Q4 "Did you get connected on or before the day that you were advised". Because in my case I was not told when my connection date was as the letter (and router) turned up two days after I was connected. I'm sure this has happened to a few other on here as well.

    5. #4
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      Re: The New Survey is here

      if we started to add more options then everyone would start saying "i want this added" and we would end up with 100's of options/questions, no matter how much or what we put in the survey it will never apply to everyone, it is only meant for a monthly snap shot of what people think of SkyBB, we may do a more comprehensive yearly survey.
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    6. #5
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      Re: The New Survey is here

      Quote Originally Posted by dflour69 View Post
      Suggest you add additional option "other" to Q14. I've just completed the survey and I an one of the 4 out of 14 who did not answer this question.
      I can add that for next month If I start changing the survey now, it will reset it. Q14 is not a compulsory answer. And should be a direct copy off the last survey.
      Last edited by NewsreadeR; 01-04-07 at 01:25 PM.


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    7. #6
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      Re: The New Survey is here

      Quote Originally Posted by Alan b View Post
      And perhaps an aditional one for Q4 "Did you get connected on or before the day that you were advised". Because in my case I was not told when my connection date was as the letter (and router) turned up two days after I was connected. I'm sure this has happened to a few other on here as well.
      We can rephrase it better for next month Alan, as above answer, it will reset the survey.


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    8. #7
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      Re: The New Survey is here

      Quote Originally Posted by SatDish View Post
      if we started to add more options then everyone would start saying "i want this added" and we would end up with 100's of options/questions, no matter how much or what we put in the survey it will never apply to everyone, it is only meant for a monthly snap shot of what people think of SkyBB, we may do a more comprehensive yearly survey.
      Agree, we did open this up for members to ask or add questions to here

      Rate my Sky Broadband - New Survey


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    9. #8
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      Re: The New Survey is here

      One thing I think we should add next month is about pings etc?

      Also have you been swapped from Connect to LLU? Seems as Sky seem to be moving people across.


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    10. #9
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      Thumbs down Re: The New Survey is here

      I have been honest with my answers on your survey but found i could not answer 2 questions as they did not relate to me.

      Q20.current connection speed.
      I do not know.. we are not all experts on here, please remember that some of us are total novices, old novices at that.

      Q24. rate sky broadband against previous isp.
      after a while i found out isp means internet service provider, by the way i did not have internet before so could not answer.

      NOW the survey will not accept my answers as i could not complete those 2.

      UNFAIR
      KEEP RIGHT ON


    11. #10
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      Re: The New Survey is here

      Quote Originally Posted by Bluenose53 View Post
      I have been honest with my answers on your survey but found i could not answer 2 questions as they did not relate to me.

      Q20.current connection speed.
      I do not know.. we are not all experts on here, please remember that some of us are total novices, old novices at that.
      Fair comment, will see how we can make it more user friendly for next month

      As for checking your speed out, here is a link to obtain the router stats, in my example here, my speed is 6664 kbps, which would be the option, 6mb up to 8mb http://www.skyuser.co.uk/forum/view-routerstats.html

      ADSL Link Downstream Upstream
      Connection Speed 6664 kbps 766 kbps
      Line Attenuation 45.5 db 29.2 db
      Noise Margin 10.4 db 11.5 db

      Q24. rate sky broadband against previous isp.
      after a while i found out isp means internet service provider, by the way i did not have internet before so could not answer.
      I have changed this to Internet Service Provider and given you the option to choose - never had Broadband before

      NOW the survey will not accept my answers as i could not complete those 2.

      UNFAIR
      Have a try now?


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