should i be getting higher?

[mrluke]

since installing a adsl adapter down stairs and plugging sky into it
my noise seems to have increased and i now dont drop connnections
My line has been capped after i rang them up about the DTM thing

ADSL Link Downstream Upstream
Connection Speed 6880 kbps 736 kbps
Line Attenuation 34.0 db 22.5 db
Noise Margin 9.3 db 14.0 db

Thats my stats ? im not on adsl2

[PaulSky]

Were you capped before or after you changed your adsl setup on the line?

[mrluke]

i was originaly on adsl1 non capped ( bad line because of sky box , noise margin of around 7-8 db) and was syncing at around 7.5mb

they issued the DTM onthe line and changed me to adsl2

having problems with that they changed me back to adsl1 and capped my line

Thanks for the responce

[PaulSky]

How is the sky tv box on the line and is the noise issue now gone? if it is they can adjust the cap if the line stats are now better.

[mrluke]

the skybox was just connected normally at first just via a normal telephone jack

Since then i have installed the filter on that point and it works a lot better

My noise margin has now increased between 8.5-10.5 all depends really on time of day etc etc.

it used to be 7 and bellow.

should i be getting full speed on adsl1 with the above stats that are stated on the first message ?

[PaulSky]

If you have sorted the issue with filtering etc out go back to sky bb tech support tier 1 and ask to be troubleshot for slow speed, make sure you have sorted the basics (main socket, filters where they should be and no extension leads) and it will take about 5 mins to go through the checks. Once done it should go to cst for speed and config, they will then look at line conditions and sort the cap out for you.