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    Keeping logged in

    This is a discussion on Keeping logged in within the Speak to the staff forums, part of the Website news category; I've noticed in the past few days that it seems to be getting really difficult to stay logged in to ...

    1. #1
      Scubbie's Avatar
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      Keeping logged in

      I've noticed in the past few days that it seems to be getting really difficult to stay logged in to this forum.

      Sometimes I can sign in, then click a link in an email & I have to sign in all over again. Normally I can expect to be asked to sign in once a day, but never this frequently.

      On this laptop I'm using:

      Windows 7 Home Premium
      IE 9
      Norton 360 v4

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms


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    3. #2
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      Re: Keeping logged in

      Have you checked that norton hasn't updated itself and is clearing cookies? I am running chrome here and not seeing an issue but when I get back from bowing before the mighty tills of Mr Tesco I will run up my IE9 and have a look and see if mine has the same problem.

    4. #3
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      Re: Keeping logged in

      I did suspect this and hadn't mentioned the issue previously, but I can literally sign on, go to an email, click a link to open the thread at the right point & and to sign in again.

      I had a quick look for the cookie to allow it but I'll be honest, I'm not 100% sure of the name it will be under or where in Norton it need to be unblocked.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    5. #4
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      Re: Keeping logged in

      Hi Scubbie, any login issues have to be cookie related.

      I would try deleting them and then re logging in again, I cannot remember the last tiome I was logged out of here.




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    6. #5
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      Re: Keeping logged in

      It happens to me from time to time. Cant work out what causes it but when I log back in I get the old forum skin.

    7. #6
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      Re: Keeping logged in

      Quote Originally Posted by reddwarfcrew View Post
      It happens to me from time to time. Cant work out what causes it but when I log back in I get the old forum skin.
      Try deleting and then relogging in again and let me know if it happens again please?




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    8. #7
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      Re: Keeping logged in

      Just thought, sometimes when we upgrade the software it does force a logout etc would it coincide with those examples?




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    9. #8
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      Re: Keeping logged in

      I've always had a mild issue with this forum and did suspect that it would be a cookie that was being reset.

      These past couple of days though I have literally had to sign in two or three times before being able to access a post and mark it as read.

      If I'm not logged in, the link will take me to the last post in the thread, which might not be the first new one since I last visited.

      As for Skin, I normally have v2 when I've logged in.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    10. #9
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      Re: Keeping logged in

      I'm on v3, but whenever it logs me out I get v2 back.

    11. #10
      Scubbie's Avatar
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      Re: Keeping logged in

      Hmmm...

      Confusing indeed.

      I've just edited the settings in Advanced System Care to ignore the Skyuser cookies. I have the free version, which I didn''t think had a permanently active scanner.

      I couldn't find the cookie section in Norton 360 though.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     
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