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    Mixed Results

    This is a discussion on Mixed Results within the Speak to the staff forums, part of the Website news category; I found a reference to this on the FAQ's, however the link appears to be broken.... Unable to access certain ...

    1. #1
      Shayes69's Avatar
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      Red face Mixed Results

      I found a reference to this on the FAQ's, however the link appears to be broken....

      Unable to access certain websites whilst on Sky broadband:

      A long list of sites that unable to be accessed via your Sky broadband connection

      Thread here: http://www.skyuser.co.uk/forum/showthread.php?t=1045


      So far I've spent hours on old and talking to first line support without any success at all in getting the issue resolved.

      This has been going on for over a week now and apparently the issue is being investigate, how long can a routing issue take to resolve??

      Anyway, does anyone have any advice or pointers?


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    3. #2
      NewsreadeR's Avatar
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      try this link

      websites that dont work!

      I will update the FAQ - thx

      ALso moving to Speak to the Staff




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    4. #3
      Shayes69's Avatar
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      NR thanks for that, I've added my two pennies to the ongoing saga....

      Also just found your post here - Unable to visit certain sites?

      As this was posted on the 10/9 we are looking at this problem being know about for at least 3 weeks, if not more.

      Even allowing for DNS replication this is just an appaling service
      Last edited by Shayes69; 03-10-06 at 12:15 AM.

    5. #4
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      Shayes, It is to do with BOG filters etc, I cant disagree that its taking a long time, but it is been worked on




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    6. #5
      Shayes69's Avatar
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      Quote Originally Posted by NewsreadeR View Post
      BOG filters
      sorry lost me with that one...

      Just spoken to a very nice lady in Customer service who has credited my account.

      Also spoken to first line support again with a promise that Tier 3 will call me back.

      I'll keep updating the thread as the rest of the service appears to be working well except for this fairly major issue

     

     

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