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    Ask away

    This is a discussion on Ask away within the Speak to the staff forums, part of the Website news category; Just to make your life slightly easier! @karanja...

    1. #11
      Keiran2K8's Avatar
      Keiran2K8 is offline Skyuser Serial Spammer
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      Just to make your life slightly easier! @karanja


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    3. #12
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      karanja is offline Sky User Member
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      Thanks fibreoptic.Was looking in the wrong place.

    4. #13
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      Keiran2K8 is offline Skyuser Serial Spammer
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      @Karanja, Problem Posted 04:15 PM, Solved 04:17 PM!
      Yey, Only if Sky Customer Service was like that!

    5. #14
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      @ FibreOptic

      You would never get a job working for Sky being that quick

    6. #15
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      chicken chowmien and fried rice twice please and a bag of prawn crakers???

    7. #16
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      @Alan B... Jeez and I was thinking they might consider me in a few years!

    8. #17
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      This is just to clarify that ringing through the night won't get you through to Tier 3 any quicker. People seem to think this is true, but it isn't. You will only be passed through to Tier 3 if your ticket has been open for more than 5 days and you havn't been contacted back by them.

      Cheers!

    9. #18
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      Re: Ask away

      Hi

      I'm looking for some pointers as to what I should do to get my sky broadband sorted out. I'm in the Paisley exchange which mean that I was without Broadband for 3 months while they ripped out and re-built the exchange and in December I was jumping for joy as the internet light finally came on but the broadband service is TERRIBLE!

      When I switch on my pc it is rare for an internet connection to be available so I connect to the router, check the ip address is displayed, check the internet connection is available (which it often is not even though the router displays an ip address) and often have to restart the router and then the pc to get a connection - which often disappears mid-session

      Is this a hardware problem with the router or are there still ongoing problems with the Paisley exchange? I'm supposed to be on the 1MB speed but when I do have a connection it is brutally slow (600k upload speed)

      Any help would be gratefully received - I'm about ready to throw in the towel and go back to BT

      Thanks

      Kirsteen

    10. #19
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      Re: Ask away

      i have left sky broadband after five months of hell and i phoned them up to ask for a mac code they say they do not use mac codes and i have to wait a month till my lone clears. i contacted bt and they said this is a lie and other people leaving sky have been told the same thing who is telling the truth?

    11. #20
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      Re: Ask away

      I tried following the instructions to configure my email to Outlook 2003 however it doesn't work. I have to select IMAP which creates a new folder in the email.. It doesn't let me delete my emails from my inbox. Any suggestions.

     

     
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