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    SMTP SkyUser Outgoing Mail Server - is it down?

    This is a discussion on SMTP SkyUser Outgoing Mail Server - is it down? within the SkyUser Mail / SMTP forums, part of the Community channel category; Originally Posted by Mark_Hastings I use this for my outlook settings in order to send emails (I receive them ok). ...

    1. #21
      dholdi's Avatar
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      Re: SMTP SkyUser Outgoing Mail Server - is it down?

      Quote Originally Posted by Mark_Hastings View Post
      I use this for my outlook settings in order to send emails (I receive them ok). What will I need to do now??? I wasnt aware it was going down either, I've not received ANY notifications
      Unbelievable !!!



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    3. #22
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      Post Re: SMTP SkyUser Outgoing Mail Server - is it down?

      Were you really expecting SatDish to e-mail everyone who uses this SMTP server to inform them that the service was ending?!
      Hardly practical when all their e-mail addresses would be different and there could well be thousands of them!
      SatDish likes this.

    4. #23
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      Re: SMTP SkyUser Outgoing Mail Server - is it down?

      Quote Originally Posted by Mark_Hastings View Post
      I use this for my outlook settings in order to send emails (I receive them ok). What will I need to do now??? I wasnt aware it was going down either, I've not received ANY notifications
      This is what you got when applying for the SMTP service, please note the bits in bold.....

      Hi
      You have now been setup to use the SMTP server settings as follows...

      Username: as supplied (Forum Username)
      Password: as supplied
      SMTP Server: mail.skyusermail.com
      Port: 25

      Please note we do not support SSL.

      If your username contains a space then the space will have been removed for the SMTP server IE: jo blogs becomes joblogs,

      the password is case sensitive,
      for any problems can you please use the contact us form and we will try to sort it out ASAP for you.

      Terms and conditions please read carefully

      By using the Skyusermail SMTP server you agree to the following..


      To keep your connecting computer free from virus, trojans, worms and malware.
      Not to use the Skyusermail SMTP service for sending unsolicited mail (spam)
      To ensure your username and password is kept secure and to inform us immediately if any of these are compromised.
      Not to use the Skyusermail SMTP service for anything illegal under UK and EU law.
      To visit the SkyUser Mail / SMTP section from time to time to be kept up to date on news, service details and updates.

      Any breach of these terms and conditions will result in the following..

      Your Skyusermail SMTP access will be removed without notice.
      Your IP will be given to your ISP with an outline of the abuse.
      You will be banned from the Skyuser forums.

      We reserve the right to change these terms and conditions without notice and to inform you via the SkyUser Mail / SMTP section.


      Thank you
      Glenn (SatDish).
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    5. #24
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      Re: SMTP SkyUser Outgoing Mail Server - is it down?

      Quote Originally Posted by Dave-H View Post
      Were you really expecting SatDish to e-mail everyone who uses this SMTP server to inform them that the service was ending?!
      Hardly practical when all their e-mail addresses would be different and there could well be thousands of them!
      It's good policy to " Try " and inform everyone that uses the service...Your a firefighting service, not a social forum...I only found out by accident.

      Sure their email may have changed, you were not informed and can't be held responsible.

      But for the rest ? That's an accident waiting to happen. Do a staggered email drop and save yourself some grief.

      You have time.

    6. #25
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      Re: SMTP SkyUser Outgoing Mail Server - is it down?

      PS.

      No amount of hiding behind small print is gonna save you from the coming storm....that's wot Sky does.


      Your gonna have a lot, really a lot, of people turning up crying WTF ?.......


      ....getting increasingly more angry and reinforcing one another.


      Are you really ready for that ?.......I'm intrigued enough to hang about and watch.


      Maybe even consider an extension of your deadline........it's within your gift.
      Last edited by gilbert; 12-04-14 at 04:48 AM.

    7. #26
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      Re: SMTP SkyUser Outgoing Mail Server - is it down?

      You don't really get it do you
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    8. #27
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      Re: SMTP SkyUser Outgoing Mail Server - is it down?

      Apparently not.

    9. #28
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      Re: SMTP SkyUser Outgoing Mail Server - is it down?

      If you pay for a service, whether it be thru a one off payment, subscription or government taxes then you have a right to expect some form of quality of service and value for money. A free service does not have such luxuries. We are here as a forum offering people the ability to share views and ask questions in relation to sky products. This forum is not a company providing service with service level agreements and any guarantee of service. That has always been clear. If people are disappointed then fair enough. If people show anger and aggression then they won't be members of the forum for much longer. Zero tolerance.
      Scubbie likes this.

    10. #29
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      Re: SMTP SkyUser Outgoing Mail Server - is it down?

      Your gonna have a lot, really a lot, of people turning up crying WTF ?.......
      ....getting increasingly more angry and reinforcing one another.
      Are you really ready for that ?.......I'm intrigued enough to hang about and watch.
      The mods are all standing by ready to edit or delete any over the top complaints from the free-loaders who have used the service for years while not even bothering to visit the forum. The service was set up when Sky changed their email provider to Gmail who did not allow 'foreign' SMTPs, the change to Yahoo makes the service redundant. What's so difficult to understand about that?

      TomD


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    11. #30
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      Re: SMTP SkyUser Outgoing Mail Server - is it down?

      Some of those who have migrated from Be to Sky are having issues setting up their mail servers. I'm not really qualified to know where the issue is.

      I have directed them to the guide on setting up their Sky account to allow the new email addresses, but that isn't helping.

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