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    Gettting connect error 1460 - is SMTP down?

    This is a discussion on Gettting connect error 1460 - is SMTP down? within the SkyUser Mail / SMTP forums, part of the Community channel category; cant seem to send out any email at the moment....been a problem all weekend. i thought it was me, but ...

    1. #1
      The_Snood's Avatar
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      Gettting connect error 1460 - is SMTP down?

      cant seem to send out any email at the moment....been a problem all weekend.
      i thought it was me, but my phone hasnt been able to send all weekend, and now just noticed that the PC is spitting out this error.

      is the SMTP down...or am i missing something?


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    3. #2
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      Re: Gettting connect error 1460 - is SMTP down?

      Seem to be having similar problems to above. Can't send emails.
      Any idea when problem will be resolved?
      Regards

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      Re: Gettting connect error 1460 - is SMTP down?

      Having the same problem too! Can anyone confirm if someone from SkyUserForum admin is working on this issue?

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      Re: Gettting connect error 1460 - is SMTP down?

      I have been getting socket error 10013 since I tried sending an email this morning.

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      Re: Gettting connect error 1460 - is SMTP down?

      I getting:
      An error occurred sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 77.240.11.49 (77.240.11.49:25), NB connect error 1460.

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      Re: Gettting connect error 1460 - is SMTP down?

      This problem is often associated with AV, Avast in particular. You could try going to your AV and turn off the email scanning function.

      Apart from this you should report problems with Skyuser SMTP by using this form - Contact Us - Sky User - The Unofficial Support Forum for everything Sky! this brings the problem to the notice of the Mail Administrator who might not be scanning the forum.

      TomD


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    8. #7
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      Re: Gettting connect error 1460 - is SMTP down?

      Quote Originally Posted by Isitme View Post
      This problem is often associated with AV, Avast in particular. You could try going to your AV and turn off the email scanning function.

      Apart from this you should report problems with Skyuser SMTP by using this form - Contact Us - Sky User - The Unofficial Support Forum for everything Sky! this brings the problem to the notice of the Mail Administrator who might not be scanning the forum.
      mmm that interesting.....i just turned off avast and i get a different error

      "Sending of message failed.
      The message could not be sent because connecting to SMTP server mail.skyusermail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your SMTP server settings are correct and try again, or contact the server administrator."


      yes i have contacted them direct...
      intersting that there are lot of people having issues with the actual sky smtp over the last few days also.

    9. #8
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      Re: Gettting connect error 1460 - is SMTP down?

      I too am having problems sending e mail. The error I get is:

      The connection to the server has failed. Account: 'MM - Webmaster', Server: 'mail.skyusermail.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

      I have Avast scanning of outgoing mail turned OFF.

    10. #9
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      Re: Gettting connect error 1460 - is SMTP down?

      I'm getting "Connection Refused (10061)"

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      Re: Gettting connect error 1460 - is SMTP down?

      MS Outlook is reporting that it can't connect to the SMTP server on mine...

     

     
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