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    Gettting connect error 1460 - is SMTP down?

    This is a discussion on Gettting connect error 1460 - is SMTP down? within the SkyUser Mail / SMTP forums, part of the Community channel category; Hi Guys, Same here I'm getting that too but don't worry. This does happen very rarely and usually a reset ...

    1. #11
      sirstanleybowles's Avatar
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      Re: Gettting connect error 1460 - is SMTP down?

      Hi Guys,

      Same here I'm getting that too but don't worry.

      This does happen very rarely and usually a reset of the server this end repairs this error so lets wait for the Admin to look into this one

      Cheers

      SSB


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    3. #12
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      Re: Gettting connect error 1460 - is SMTP down?

      me too my error message is:

      Sending reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) e-mail server.

      I have contacted support hopefully will be resolved soon

    4. #13
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      Re: Gettting connect error 1460 - is SMTP down?

      I am also not able to send emails from an external email address

      Been sending for years but today cannot send?

      Current settings

      Outlook 2010
      SMTP server = mail.skyusermail.com
      'advanced'
      SMTP port 25
      SSL

      Have checked other similar threads and have tried changing ports to 465, changed smtp server to smtp.tools.sky.com, knocked off SSL. None work so have reset settings back to current settings

      This is the outlook error message-

      Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

      Any help/advice welcome

      Cheers
      Steve

    5. #14
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      Re: Gettting connect error 1460 - is SMTP down?

      I'm having the same problems.

    6. #15
      sirstanleybowles's Avatar
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      Re: Gettting connect error 1460 - is SMTP down?

      Hi Guys,

      You have no reason to change any settings in your email or Anti virus as I said this will more than likely be a server problem that will need resetting just wait for admin to sort this out

      Cheers

      SSB

      - - - Updated - - -

      Don't worry the ever excellent NewsreadeR will come to our rescue as usual

      Cheers SSB

    7. #16
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      Re: Gettting connect error 1460 - is SMTP down?

      Quote Originally Posted by sirstanleybowles View Post
      Don't worry the ever excellent NewsreadeR will come to our rescue as usual
      I hope so - you never appreciate what you have until you no longer have it....


      "An error occurred sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 77.240.11.49 (77.240.11.49:25), NB connect error 1460." for me, too.

    8. #17
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      Re: Gettting connect error 1460 - is SMTP down?

      Also unable to send email. smtp doesn't appear on DNSBL so that is encouraging.

    9. #18
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      Re: Gettting connect error 1460 - is SMTP down?

      Whilst not ideal Clueless3 has found a solution to get sky's own SMTP working. How to apply for a SkyUser SMTP account

      I'm not happy with putting my non sky emails in their web system, so i would still hope that the usermail will be back soon.

    10. #19
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      Re: Gettting connect error 1460 - is SMTP down?

      Quote Originally Posted by stevep1000 View Post
      I am also not able to send emails from an external email address

      Been sending for years but today cannot send?

      Current settings

      Outlook 2010
      SMTP server = mail.skyusermail.com
      'advanced'
      SMTP port 25
      SSL

      Have checked other similar threads and have tried changing ports to 465, changed smtp server to smtp.tools.sky.com, knocked off SSL. None work so have reset settings back to current settings

      This is the outlook error message-

      Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

      Any help/advice welcome

      Cheers
      Steve
      Just tried another test email with my original settings and it has sent fine - Looks like someone at sky has fixed their smtp server - many thanks whover you are :-)

      Steve

    11. #20
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      Re: Gettting connect error 1460 - is SMTP down?

      Nope mine still not working

     

     
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