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    SMTP down??? having problems sending emails via sky user.mail server

    This is a discussion on SMTP down??? having problems sending emails via sky user.mail server within the SkyUser Mail / SMTP forums, part of the Community channel category; It was Ged (aka NewsreadeR) who reset it. Sorry he hasn't posted anything to confirm this. An important piece of ...

    1. #41
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      It was Ged (aka NewsreadeR) who reset it. Sorry he hasn't posted anything to confirm this.

      An important piece of information for the BT Internet users: They are changing to another provider in the future. I haven't looked up the details on how to set it up, but no doubt I will at some stage as the friend still has a few messages coming through his old BT Internet addresses.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms


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    3. #42
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      I've tried from my iPhone and I can send now. Not tried from Outlook on the laptop but will afterwork.

      thanks for fixing.

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      Scubbie (24-07-13)

    5. #43
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      All working fine for me now. Many thanks!

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      Scubbie (24-07-13)

    7. #44
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      Would it be possible to configure the server to respond with an error message when it fails to deliver?
      clairebatch likes this.

    8. #45
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      I have no idea myself. I have flagged up your post for Glenn's attention. Hopefully he can look into this for you.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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      clairebatch (24-07-13),Wingco (24-07-13)

    10. #46
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      Hooray mine is working again :-) An error message would be really useful - it would be good to know if someone is ignoring you or if they never got your mail

    11. #47
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      Most servers (from simplest upwards) can usually be configured to generate - and then post to whomever... - a message saying there is a problem...

      But again one has to remember that Ged/Glen are volunteers here (like Scubbie et al too?). So it may not always be responded to immediately?

    12. #48
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      Normally any problems with the SMTP server or forum are picked up and resolved the same day. This has been an unusuak event and we are sorry for this.

      All the staff are volunteers. Ged & Glen rent the servers and own the domain name.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    13. #49
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      I'm still having problems sending emails though I can receive them OK. I haven't been able to send them since the weekend. I have this so I can use my old email address. Does that make a difference?

    14. #50
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      Just tried it again and it worked. What a relief. Thanks team!

     

     
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