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    SMTP down??? having problems sending emails via sky user.mail server

    This is a discussion on SMTP down??? having problems sending emails via sky user.mail server within the SkyUser Mail / SMTP forums, part of the Community channel category; Exactly the same issues here. I'm receiving emails ok but nothing sent, even though it appears in my 'Sent Items' ...

    1. #11
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      Exactly the same issues here. I'm receiving emails ok but nothing sent, even though it appears in my 'Sent Items' folder. Seems to suggest a server issue. Do we all need to submit a form or will one be enough to highlight the problem?


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    3. #12
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      Ditto here. I use it for my mail server (mine and family use only) and emails appear sent my end but nothing ever received at the other end.
      My mail logs has no errors showing up when connecting to the skyuser smtp server.

    4. #13
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      Where is the form for me to submit a request for action? Cheers. Andrew
      Read the link in the second post.

      If a few members report the issue, it will highlight the fact that there is a problem.

      TomD


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    5. #14
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      I have the same issue. Use orange email account on windows using sky user mail, but appear that none of my emails sent since 16th July have arrived at their destinations but are shown in sent box. If I log onto the rubbish orange email system direct it works fine, so IS a problem with sky user mail. Having to revert to gmail which I am not fond of. I have sent a basic private message in the hope that sheer numbers show up a problem with sky user people......

    6. #15
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      Quote Originally Posted by Isitme View Post
      Read the link in the second post.

      If a few members report the issue, it will highlight the fact that there is a problem.
      Thanks I've sent a message direct to NewsreadeR. Hope this will do the trick.

    7. #16
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      Have now also reported this using the online form, fingers crossed it is resolved quickly.

    8. #17
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      Anyone had a reply yet? I thought there would have been an acknowledgement at least by now.

    9. #18
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      in the first post below mine at the top - there is a blue hyper-link to "how to apply for a SkyUser smtp account".

      (double-)Click on that and you go to another location and there you can/will find options - including reporting a problem... Suggest you do it (and ideally everyone here do it too) so as to remind whomever of the problem - and perhaps it will be fixed soon(er)...?

      Is fair to remind everyone though that the good folks here (moderators etc.) are volunteers (unless things have changed in the last year or so. While some of them "may" be employed by Sky (and in the dsl department) not all (if any) are... So one has to allow for that and apply a level of patience...

    10. #19
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      My post #2 states I have reported my problem. In the past when this kind of problem has been mentioned in this forum, a swift acknowledgement has always been forthcoming, usually within 24 hours. The staff are very professional and usually reply promptly. I will await their response with interest.

    11. #20
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      Re: SMTP down??? having problems sending emails via sky user.mail server

      Hi,
      I have just realised that sometime between the 18th and 21st, my outgoing mail has also stopped working. Much the same as everyone else in this thread, incoming mail is working ok (as far as I know). Using Outlook to Orange (freeserve) POP account. Outlook test messages indicate mail has been sent, but the test mail never arrives.

      Fingers crossed our helpful volunteers get this resolved soon!

     

     
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