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    Planning on signing up for Sky tomorrow - advice appreciated

    This is a discussion on Planning on signing up for Sky tomorrow - advice appreciated within the Sky+ forums, part of the Sky & Sky+ TV category; Hi I'm planning on signing up for a sky bundle tomorrow, including tv, telephone and broadband. I've never had Sky ...

    1. #1
      bailey87's Avatar
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      Planning on signing up for Sky tomorrow - advice appreciated

      Hi

      I'm planning on signing up for a sky bundle tomorrow, including tv, telephone and broadband.

      I've never had Sky before, so am a bit of a dunce concerning what's required / what I should pay for the install.

      I live in a privately rented flat where the previous tenants had Sky+ installed. As far as I can tell, the dish on the outside of the building has one of those Quad LNB things on, and there are two coaxial cables coming into the lounge.

      So when ordering tomorrow, do I just need to specify that I only need a subscription, a sky box and a self-install broadband package? (ie, no engineer visit required) - and if so, can I specify all that whilst going through the online ordering process?

      many thanks


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    3. #2
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      Re: Planning on signing up for Sky tomorrow - advice appreciated

      I wouldn't mention that the dish is already there.

      What if it is broken?

      Might as well let the engineer come out and check it all over. Sky will advise you on the equipment that you would receive. The engineer install for the broadband is pointless as it is so easy to do yourself.




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      Re: Planning on signing up for Sky tomorrow - advice appreciated

      I'm fairly confident it was working - the previous tenants were using it up until I moved in (and they both worked for Sky too!)

      I also assume that an engineer visit would mean I'd have to take a day of work or wait several weeks for a weekend visit? Much rather avoid all that if possible.

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      Re: Planning on signing up for Sky tomorrow - advice appreciated

      I would ring Sky and see what they can do for you. I managed a Sunday install and only ordered it on the Monday previously.




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      Re: Planning on signing up for Sky tomorrow - advice appreciated

      I would ideally like to order via the online process, to make the savings that are to be made by ordering that way.

      If I don't require a dish installation, will they just send me the sky+ box in the post? - if so, will I be able to get it sent to an address other than my home address (ie, work)?

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      Re: Planning on signing up for Sky tomorrow - advice appreciated

      tbh I don't know the answers to your questions.

      Why not order the Sky+ online and see what options its gives you? As never having ordered online with Sky, I have no ideas what options it presents to you.

      Or after ordering ring them up and explain the predicament etc

      Sorry I can't be any further help than what I have suggested.




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      Re: Planning on signing up for Sky tomorrow - advice appreciated

      thanks anyway - anybody else?

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      Re: Planning on signing up for Sky tomorrow - advice appreciated

      When you order online you will get the option to choose your installation date via a calender with available dates.You will not have the option of ordering the sky+ box only for delivery as it will come with the installation engineer who will check out your existing dish and cabling and providing it is ok and you don't mind reusing it, will use it,if you want new he should install it(i took my old dish down so he had no choice to fit new cable and dish)
      As for broadband it is self install unless you want to pay for it or have chosen the max package, this takes about 15-20 days to happen as will the telephone calls.Dont be suprised if your broadband is activated days before you get the router.

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      Re: Planning on signing up for Sky tomorrow - advice appreciated

      Eek - so the whole process is likely to take three weeks??

      Assuming the dish is in working order (which I'm 99% confident it is), will the engineer be doing anything apart from connecting the coaxials to the sky+ box??

      As far as I can see, all I need is a sky+ box, a viewing card and activation.

      As for the broadband, same again - the line was previously on a sky broadband connection, so I'm assuming no MAC will be required?

      I'm planning on signing up for the max 16mb package.

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      Re: Planning on signing up for Sky tomorrow - advice appreciated

      Not really. He will make the box download its latest firmware then it will phone home to sky to pair up and a quick demo.That's about it.
      Make sure you get a new digibox ,it should come in a white box and if you can get a Pace box they seem to have the best reviews about reliability, if it comes in a brown box it is a refurb which is not what you are paying for.Other than that it is a painless operation.
      I have just returned to sky after 5 years without it (previously had it for several years prior to 2002) and to be honest i have not had a problem with any of the order/delivery process except the router delay which arrived today 3 days after they took my line from my old isp.

     

     

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