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This is a discussion on completley Disgusted within the Sky unhappiness forums, part of the Sky Broadband feedback category; on the 18th sep 06 to put a cease in and i have no broadback since than, the excuse im ...
- 17-11-06, 05:43 PM #1
on the 18th sep 06 to put a cease in and i have no broadback since than, the excuse im gettin now is that the cease comes back rejected, when i ring bt that have no records of sky even contacting them, i am at my wits end, please someone got any ideas
- 17-11-06, 06:12 PM #2
A bit drastic, but you could ask BT to end your old account and set up a new phone line. The new line would be free of any tags and you could sign up elsewhere!
- 19-11-06, 08:23 PM #3
Unfortunately, that doesn't work Closing the account and re-opening it won't clear a marker. However, if you close your account and start up a new one in a different name you will then have more leverage with BT. Basically, you will be able to hoodwink them into believing the marker is left over from the previous occupant.
Here I go again but try Aquiss. If it's just a case of a marker on your line they will be able to remove it and connect you to their service. I'm sure a whole host of other providers will be able to do the same....but Aquiss did it for me in no time at all hence why I keep recommending them.
Last edited by Wheelie; 22-11-06 at 05:59 PM. Reason: Please do not quote the preceding post. Please use QUOTE sparingly if you wish to aim a reply at a user then please use @User
- 21-11-06, 10:10 AM #4
- 22-11-06, 05:48 PM #5
If a cease order has been placed properly, my understanding is that the marker will be removed from your line. You are free to go where ever you desire!
If the cease has not been placed properly, chances are you will be left with a marker. A good ISP will be able to remove this for you. They will not, however, be able to help if the cease hasn't been placed and you are still connected up to Sky. Unless of course you get a MAC out of Sky, but these don't seem to be very reliable.....
If in doubt about your current status, ring BT Wholesale to check. There's a number posted on this site....somewhere. If you can't find it, it's on the OFCOM site.
Last edited by Wheelie; 22-11-06 at 06:00 PM. Reason: Please do not quote the preceding post. Please use QUOTE sparingly if you wish to aim a reply at a user then please use @User
- 23-11-06, 01:14 AM #6
It's been happening quite a lot lately &,to be honest,is a pain in the a*** !Not only for the affected punter but for us too as we cant do anything except contact provisioning!