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    Not Happy With Broadband Speed

    This is a discussion on Not Happy With Broadband Speed within the Sky unhappiness forums, part of the Sky Broadband feedback category; I have Fibre available to me, however Fibre seems pricey. As far as I'm aware, it's 50 installation charge and ...

    1. #11
      Isitme's Avatar
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      Re: Not Happy With Broadband Speed

      I have Fibre available to me, however Fibre seems pricey. As far as I'm aware, it's 50 installation charge and then another 15-20 a month on top of what I'm paying! Does this sound right?
      That's about right, but not on top of what you are paying. You can sometimes get the installation charge waived, but it is on a person to person basis. As for the monthly cost, the full cost of Sky Broadband Unlimited is 15, its only the discounts for phone and TV which bring the cost down. 20 is not too much when you consider it that way, especially as you may get about ten times your present speed. Its a personal choice really.

      There are offers for half price for 3-6 months so that brings the cost down for the first year.

      TomD


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    3. #12
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      Re: Not Happy With Broadband Speed

      Oh, I am looking at the Fibre and it does indeed say it is 20 a month. I'm already paying 15 a month for standard broadband, and to be honest, 15 for 4Mbit speed isn't great lol. From this I'm assuming it would be an extra 5 a month for 38 meg?

      Thanks for answering my questions by the way

      (I would ring Sky but I am at work!)

    4. #13
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      Re: Not Happy With Broadband Speed

      That's right. If you are paying 15 a month it means you are not getting discounts for phone or TV. If you want Sky Fibre you have also got to take Sky Phone rental. With half price for the first 6 months your first year would cost you 180, (plus the installation if you have to pay it), the same as you are paying now for ADSL.

      TomD


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      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #14
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      Re: Not Happy With Broadband Speed

      Right! Gonna ring Sky when I get in then! Got nothing to lose here. Thanks for all help, tis a shame I can't get any higher on ADSL though.

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      Re: Not Happy With Broadband Speed

      Quote Originally Posted by Isitme View Post
      That's right. If you are paying 15 a month it means you are not getting discounts for phone or TV. If you want Sky Fibre you have also got to take Sky Phone rental. With half price for the first 6 months your first year would cost you 180, (plus the installation if you have to pay it), the same as you are paying now for ADSL.
      6mhp fibre is only available for customers who don't have tel or broadband already, currently.

      All existing customers can get is 6 months free with sports 1 or 2.

    7. #16
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      Re: Not Happy With Broadband Speed

      I think they should word their legal bits a bit better. This is what it says

      6 months half price Sky Fibre Unlimited: For Sky Talk customers switching to Sky Fibre Unlimited. After 6 months Fibre Unlimited 20 a month. Standard set-up 50. Offer not available online to existing Sky Fibre customers or existing Sky Broadband Unlimited customers upgrading to Sky Fibre Unlimited.
      By that, I take it that it is available if you phone up for it, no mention of having to take Sports. A sneaky move if you are forced to take Sports. Sky's packages ans conditions need a Philadelphia lawyer to interpret them.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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