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    Direct Debit payments

    This is a discussion on Direct Debit payments within the Sky unhappiness forums, part of the Sky Broadband feedback category; Why is it that Sky Direct Debits never come out on the date I set up? It is set up ...

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      Angry Direct Debit payments

      Why is it that Sky Direct Debits never come out on the date I set up?

      It is set up for the 24th of each month, (I know we had the bank holiday and the 24th was on a Sunday this month), but the rest of my direct debits came out yesterday (Tuesday), but not $ky!

      This has always happened, yet on my sky account online, it says paymemt recived on the 24th!



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      Re: Direct Debit payments

      Check your old Bank statements and see what the pattern is. This is perhaps the best way to find what is applicable in your case.

      Mine normally go out on the 'Payment due date' shown in my on-line Sky account. If this date in unavailable, then they go out on the next available date.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps (in inital connection time)
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     

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