Something weird with the limits....

[kaliboy]

This is the usage graph;

[Isitme]

ADSL Link Downstream Upstream
Connection Speed 1792 kbps 606 kbps
Line Attenuation 45.5 db 24.7 db
Noise Margin 20.4 db 17.5 db

Nobody has mentioned that if you are on Everyday, you are heavily capped as indicated by the very high noise margin. You should have at least 6-7Mb. Call Sky and ask them to raise the cap on your line.

[kaliboy]

Hi Isitme!

We are now on the Sky Broadband Everyday package.

According to the monitor, we've now used 14gig since 21/01/10.

That's equivalent to 500mb a day!

I know the webcam is in use a lot but even so!

No other torrents etc are downloaded.

today's speed test

[Isitme]

As I said, call Sky and ask them to configure your line for its best speed.

[kaliboy]

Hey guys,

Since I started this thread the Monitoring app from SKY has told us we've just 24gig in less than a month. I spent an hour on the phone with 4 different people in 4 different departments. All of them sympathised but all said they couldn't help and passed me to someone else. The final call was to be put through to a manager but I got cut off.

I called back, ended up speaking to someone else. Same scenario. 3 different departments, 3 different people, final transfer to manager - got cut off. Another 30 minutes wasted.

So I've given up, cancelled the broadband and now moving to BE. £7.50 a month.

Thanks for all the help on here. It's a shame SKY don't employ you lot instead.

Good luck with your own situations. I hope you have better luck than we did.

Matt