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    Sky fibre speed increase

    This is a discussion on Sky fibre speed increase within the Sky Ultra Fibre Optic Broadband forums, part of the Sky Broadband help and support category; Hi Just received an email today to inform they are upping my speed to 63mb from 40mb Happy days...

    1. #1
      ccarr32051's Avatar
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      Cool Sky fibre speed increase

      Hi
      Just received an email today to inform they are upping my speed to 63mb from 40mb

      Sky fibre speed increase-sky.jpg









      Happy days


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    3. #2
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      Re: Sky fibre speed increase

      Quote Originally Posted by ccarr32051 View Post
      Hi
      Just received an email today to inform they are upping my speed to 63mb from 40mb

      Click image for larger version. 

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      Happy days
      Likewise.

    4. #3
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      Re: Sky fibre speed increase

      Does that mean that by monthly sub will decrease then as I am already on the faster service?

    5. #4
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      Re: Sky fibre speed increase

      Quote Originally Posted by dog-man View Post
      Does that mean that by monthly sub will decrease then as I am already on the faster service?
      Short answer no, at least not in the short term.
      Following the link in the email, under "Billing and account information", it states:
      You'll see some credit/debit showing on your bill but these are just for the change of service, and you’ll also see an offer on your broadband to keep your price the same.
      The price of Sky fibre max hasn't changed though Sky fibre unlimited is no longer available to new customers.
      It is quite possible that you could get the offer applied - so that you would pay less - but it would require a call to Sky and may involve locking into a new contract.

    6. #5
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      Re: Sky fibre speed increase

      I won't be locked into a new contract at the moment because I will soon have the option of going with Virgin.
      If I decide not to jump ship, then fine.

    7. #6
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      Re: Sky fibre speed increase

      Yes I got that email as well. It doesn't say anything about a new contract. Probably wont notice much difference anyway. It's no happeneing until December according to my email. Actually mine wasn't an email come to think of it it was a letter.

    8. #7
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      Re: Sky fibre speed increase

      No Pete.i it won't involve a new contract for you. Dog-man is in a different situation where he already has the higher speed but is paying a premium price for it. Although I haven't heard anything officially I suspect that a new contract will be required for anyone in that situation who wants to lower their monthly cost without downgrading.

     

     

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