Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 6 of 6

    servis call charges

    This is a discussion on servis call charges within the Sky Talk forums, part of the Other Sky help and support category; I've just received my bill for broadband, tv and phone.i never check the cost i have direct debit, but this ...

    1. #1
      irons66's Avatar
      irons66 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      May 2019
      Posts
      3
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Question servis call charges

      I've just received my bill for broadband, tv and phone.i never check the cost i have direct debit, but this month was a bit higher than normal.on my bill there are3 service charge numbers all on the 23 march duration 15 seconds 12 seconds and 9 seconds all one after another at a cost of 6.130 each i contacted sky they said i made the calls so more or less its my problems have parkinson disease and cannot afford paying this bill of which i have no knowledge of these numbers,2 months ago can anyone help


    2. Advertisement
    3. #2
      tenar's Avatar
      tenar is offline Sky User Member
      Exchange: Newcastle NINE
      Broadband ISP: sky fibre max
      Router: Sky Q Hub ER110
      Sky TV: none
      Join Date
      Mar 2009
      Location
      newcastle co down
      Posts
      458
      Thanks
      0
      Thanked 47 Times in 45 Posts

      Re: servis call charges

      do you have care alarm/monitor connected to the telephone line , search the number it will usually show on-line who connects to

    4. #3
      irons66's Avatar
      irons66 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      May 2019
      Posts
      3
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: servis call charges

      Quote Originally Posted by tenar View Post
      do you have care alarm/monitor connected to the telephone line , search the number it will usually show on-line who connects to
      thanks for your reply,i have not got anything connected eg alarm or monitor, and i don't know how to search the numbers am worried that more of these cost go on my bill

    5. #4
      dog-man's Avatar
      dog-man is offline Sky User Member
      Exchange: About 130 mtrs from the cabinet.
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Asus 3200
      Sky TV: Freesat
      Join Date
      Aug 2007
      Location
      Planet Earth
      Posts
      1,635
      Thanks
      88
      Thanked 20 Times in 20 Posts

      Re: servis call charges

      Have you tried putting the numbers into google?

      I do that when I get calls from numbers I do not know.
      Often, I will find lots of reports about certain numbers.

    6. #5
      irons66's Avatar
      irons66 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      May 2019
      Posts
      3
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: servis call charges

      im not very clued up with computers.when you say putting the numbers into google, do i just type the telephone no into the google box

    7. #6
      dog-man's Avatar
      dog-man is offline Sky User Member
      Exchange: About 130 mtrs from the cabinet.
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Asus 3200
      Sky TV: Freesat
      Join Date
      Aug 2007
      Location
      Planet Earth
      Posts
      1,635
      Thanks
      88
      Thanked 20 Times in 20 Posts

      Re: servis call charges

      Yes, that is correct.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION