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Enough to drive you mad
This is a discussion on Enough to drive you mad within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Back in May 2006 I experienced a problem with No Signal being recieved but not all the time, after making ...
- 12-11-06, 02:38 PM #1
Enough to drive you mad
Back in May 2006 I experienced a problem with No Signal being recieved but not all the time, after making sure it wasn't down to the weather (waited a few days) I rang SKY after eventually explaining I'd done all the checks they were going to make me do written on the script... I paid £65 for an engineer visit..he replaced the LNB.
Couple of days ago started to get exact same thing, left it a couple of days, still doing it rang SKY they wanted another £65, so in a nutshell told them forget it I'd cancel the lot first before paying again..
Amazingly enough it seems to have cleared, been fine now since I rang ??
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- 17-11-06, 07:51 PM #2
It is pretty sad that these days you have to threaten to cancel before a company gets its finger out and does what is being requested.
- 22-11-06, 09:48 PM #3
@Irostoke, check your signal strength meter in the settings menu when and if this happens again and post the results.
- 23-11-06, 01:18 AM #4
That's not a good indiation as it could be either the low or high channels affected & that wont tell you.If it's channels like ITV1/2/3-E4-301/2/3 then it's the low channels & probabley the LNB
- 26-11-06, 07:36 PM #5
It's all the channels and when it does it both signal meters drop off the scale..
Seems to be no pattern to when it does it, did it for about 2 minutes this morning then been fine all day...last time it did it was coincedently last weekend
- 26-11-06, 08:13 PM #6
That does seem to indicate the LNB.
- 26-11-06, 08:21 PM #7
As a ex-sky engineer I'd say it's the STB or a damaged cable.On the LNB,you first lose the Horizontal Channels first in 99% of cases.Power down the box,unplug from the mains & remove the input cable from the box.If the core looks rusty or wet,then your cables damaged.In extreme cases,the core will have rusted off & in that case you need a new box & cable.
This is especially true if you're a back to front install & the cable goes over the roof.If you need a nw cable,MAKE SURE that the engineer replaces the whole lot & not join a new bit on or re-doo the connection as the fault will come back within days.
- 27-11-06, 08:39 AM #8
I like the sound of the cable being at fault, I've got a reel of the proper stuff here I'll replace it anyway , see how it goes..
thanks for that
- 25-12-06, 08:43 AM #9
Would you believe it working fine for around a month and Xmas Eve the damn thing goes off, never did do the cable
It did come on long enough to watch Torchwood last night, but got up this morning and nothing
No signal, NOT LOCKED
Think it might be time to upgrade to SKY Plus if I've got to pay £65 might as well make it £99 and get the upgrade
- 27-12-06, 12:06 PM #10
Hi I have been having problems with UKTV G2 and UK Gold. They freeze on quite a regular basis (only for a split second) and the sound goes out of sinc for a while after or sometimes goes off completely. I just have to drop it down a channel and back up again and it cures it - until the next time that is.
I have looked at the signal strength and quality- it always stays locked but the signal quality does fluctuate from half way down to a quarter. The strength stays put at 3/4.
No other channel suffers from this freezing and I have seen various other threads reporting the same channels.
is it worth me trying to tweak the dish (I think i'll try it anyway) or is there an underlying problem with these particular channels??.
Last edited by nalacknick; 27-12-06 at 12:09 PM. Reason: Sorry if I've posted in wrong area