Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 60k members.


    Advertisement

    Results 1 to 6 of 6

    Subtitles

    This is a discussion on Subtitles within the Sky & Sky+ TV forums, part of the Other Sky help and support category; I am a bit hard of hearing some of the sound quality is poor I have pressed the help button ...

    1. #1
      artblue's Avatar
      artblue is offline Sky User Member
      Exchange: 8368
      Broadband ISP: Sky Base
      Router: D-Link DSL-2640S
      Sky TV: Sky Basic
      Join Date
      Sep 2011
      Posts
      22
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Subtitles

      I am a bit hard of hearing some of the sound quality is poor I have pressed the help button on my remote and selected the subtitles on but nothing happens and no subtitles is this to do with audio menu.


    2. Advertisement
    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR101
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      16,460
      Thanks
      437
      Thanked 1,484 Times in 1,422 Posts

      Re: Subtitles

      It could depend on what you are watching. Not all the programmes have subtitles.

      just in case, could you also confirm which STB you are using please?

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #3
      artblue's Avatar
      artblue is offline Sky User Member
      Exchange: 8368
      Broadband ISP: Sky Base
      Router: D-Link DSL-2640S
      Sky TV: Sky Basic
      Join Date
      Sep 2011
      Posts
      22
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Subtitles

      Thank you for your reply I am using the sky+ box if that is what you are asking.

    5. #4
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR101
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      16,460
      Thanks
      437
      Thanked 1,484 Times in 1,422 Posts

      Re: Subtitles

      Quote Originally Posted by artblue View Post
      Thank you for your reply I am using the sky+ box if that is what you are asking.
      That is fine. I was concerned in case there was a new issue with the New EPG for the Sky+ HD STBs.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #5
      artblue's Avatar
      artblue is offline Sky User Member
      Exchange: 8368
      Broadband ISP: Sky Base
      Router: D-Link DSL-2640S
      Sky TV: Sky Basic
      Join Date
      Sep 2011
      Posts
      22
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Subtitles

      I have used many different channels and there has been no subtitles on any of them could there be some adjustment in the audio menu to be made.

    7. #6
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      29,314
      Thanks
      39
      Thanked 1,207 Times in 1,190 Posts

      Re: Subtitles

      Have a look at this tutorial from Sky Help.-
      Setting up subtitles, BSkyB

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2012. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION | SEO by vBSEO