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    Broadband problems & moving home

    This is a discussion on Broadband problems & moving home within the Sky / Sky+ / Sky+ HD forums, part of the Joining or leaving Sky category; My broadband and Sky Talk has been very erratic (regularly dropping out and reduced speed) for almost a month now. ...

    1. #1
      jstvj's Avatar
      jstvj is offline Sky User Member
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      Broadband problems & moving home

      My broadband and Sky Talk has been very erratic (regularly dropping out and reduced speed) for almost a month now. Sky sent openreach around but it wasn't fixed. Sky say that BT are aware of a problem in my area and have updated me (with nothing) once each week for the last three weeks. I think the problem is with my line but that cannot be investigated again until the area problem is resolved. I am moving and as I am getting secondhand information from Sky, would it not be better to change to BT ? I have been with Sky for many years and am out of contract. If I move with Sky (TV and/or Broadband/Sky Talk) will that commit me to a new contract?


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    3. #2
      jstvj's Avatar
      jstvj is offline Sky User Member
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      Re: Broadband problems & moving home

      Anyone?

    4. #3
      seawright's Avatar
      seawright is offline Sky User Member
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      Re: Broadband problems & moving home

      If you move your existing Sky products and services to a new address then you will be bound by your current T&Cs however if you take any additional products or services you may have new a minimum term attached.

    5. #4
      jstvj's Avatar
      jstvj is offline Sky User Member
      Exchange: 01579
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky Basic
      Join Date
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      Re: Broadband problems & moving home

      Thank you seawright.

     

     

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