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    Help staying connected

    This is a discussion on Help staying connected within the Sky Router forums, part of the Sky Broadband help category; Every morning when I boot my pc it stays connected for about 17 mins then drops,I have to unplug it ...

    1. #1
      lewie's Avatar
      lewie is offline Sky User Member
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      Help staying connected

      Every morning when I boot my pc it stays connected for about 17 mins then drops,I have to unplug it to reconnect.
      Could I have the set up wrong?
      Some times in my status bar it shows 2 tellies some times 3?
      Never had this with my previous linksys.
      Do I need to do somthing with the bridge?


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    3. #2
      dpearce33's Avatar
      dpearce33 is offline Sky User Member
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      Re: Help staying connected

      Hi
      Have a look at the advice given by DingDong. My connection was absolutely rubbish (dropping connection regularly, falling speed). After following the advice I now have a stable reliable connection. Only addition I would make to the advice is that you need to be doing a soft reboot every evening for at least ten days after connection and also it seems to work better if you leave the router on 24 hours/day. (OK to switch everything else off)

    4. #3
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
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      Re: Help staying connected

      Quote Originally Posted by lewie View Post
      Every morning when I boot my pc it stays connected for about 17 mins then drops,I have to unplug it to reconnect.
      That's a classic symptom for the Sky router UPnP bug which affects some customers.

      The fix is simple:
      • log into your router
      • choose UPnP from the menu
      • untick "turn UPnP on", click apply
      • reboot PC
      • reboot router

    5. #4
      lewie's Avatar
      lewie is offline Sky User Member
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      Re: Help staying connected

      thanks both, I have done this and "seems" to have cured the proble.
      Ta

     

     

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