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    IE7 - Sky don't support??

    This is a discussion on IE7 - Sky don't support?? within the Sky Router forums, part of the Sky Broadband help category; Help please. I'm having problems with my connection (again). On telephoning support they advise they do not support IE7. But ...

    1. #1
      allisont's Avatar
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      IE7 - Sky don't support??

      Help please.
      I'm having problems with my connection (again).
      On telephoning support they advise they do not support IE7.
      But how do I go back to IE6???
      I can't see it through control panel / add/remove programs so I assume IE7 overwrote it.
      Thanks for any help.
      Allison


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    3. #2
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      Re: IE7 - Sky don't support??

      You will find IE7 on the add/remove programs.
      Select remove and your system should revert back to IE6.
      There are a few issues with IE7 and it's added protection but I reckon Sky will have to start supporting it soon as XP is updating itself to IE7 accross the land!

    4. #3
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      Re: IE7 - Sky don't support??

      Many thanks ~ reverted perfectly to IE6.
      Allison

    5. #4
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      Re: IE7 - Sky don't support??

      I think theres been a misquote by support its not that sky as in the service doesnt support it more like the technical support doesnt because its still in an infant state.

    6. #5
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      Re: IE7 - Sky don't support??

      IE7 and Sky BB Max work fine for me. Took about a week to sort itself out and now it's great.

    7. #6
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      Re: IE7 - Sky don't support??

      This is the official line from Sky dated 28.1.07
      "At this current time sky broadband do not offer support for IE7, it does pose some faults with the email service, until such times as sky obtain the codes required from Microsoft IE6 is as far as the technical support that we offer."

    8. #7
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      Re: IE7 - Sky don't support??

      It would be useful to know whether reverting to IE 6 solved the connection problem.

     

     

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