Quote:
Originally Posted by sandipv
I have already passed my activation date, and have all the lights and connections correct. I can connect to the internet only by physical Ethernet cable.
However I wish to connect using the built-in wireless card on my laptop, it is a brand new laptop with the latest wireless technology so I cannot understand why I cannot connect wirelessly.
I spent nearly over an hour talking to sky technical support going through the router settings and changing the security encryption from WPA to WEP and using a WEP network key etc. Still no luck, I can keep on getting an error message saying "windows cannot connect to this network".
Please can anybody help me, sky have already said they cannot help me any further, and have advised me to purchase a USB dongle from them, I would however prefer to connect without paying for a USB dongle and losing a USB port to the dongle. The laptop I am using is an Acer 5673WLmi, with a built-in wireless card... WLAN: Intel PRO/Wireless 3945ABG network (dual-band tri-mode 802.11 a/b/g).
Any help on this will be much appreciated!
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hi
having some problems with access myself at the moment, but this text i posted to someone else might give you some clues:
Hi Charmer. I'm having problems with the sky wireless side of things too.
forgive me if i'm teaching you to suck eggs, but here's what you need to do to check where the problem lies:
1. You say you can "see" the wireless router - do you have an icon on the system tray (near clock) for the wireless connection that says you are connected to "SKYabwxyz" etc?
2. If you are "connected" then check your IP address to see if you have received a DHCP address - probably in the region of 192.168.0.2, 3 or 4
To check you local ip address (open a command prompt, then type IPCONFIG /ALL)
3. Included in this list is a Default Gateway, which should point at your router (192.168.0.1 probably)
** If you have a "connected" icon, a dhcp assigned IP address, and a correct default gateway, then you are 90% there.
try PINGing an external web address such as "www.bbc.co.uk"
just type in your command prompt
PING
BBC - bbc.co.uk homepage - Home of the BBC on the Internet
you'll get a message something like "Pinging
BBC - bbc.co.uk homepage - Home of the BBC on the Internet [212.58.251.203] ....]
then either
"request timed out" or
"Reply from 204.230.209.252: Destination host unreachable.
as MY broadband connection has just been down for 10 mins >:-(
and you should see some responses (4 to be exact) with something like
"Reply from 212.58.224.83: bytes=32 time=34ms TTL=247"
if that works then this means you are able to reach the outside world from your PC.
HOWEVER, the problem i now have, is at this point i cant access any web pages from the browser.
BTW- forgot to mention (i think) - turn off all wireless (WEP and WPA) security first, to make sure that is not causeing you the / a problem...
let me know how you get on...
Glen