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    Router and Ethernet connectivity issues - Please help!!

    This is a discussion on Router and Ethernet connectivity issues - Please help!! within the Sky Router forums, part of the Sky Broadband help category; Ah, now we might be getting somehwere. I tried disabling and re-enabling in Control Panel, but to no avail. If ...

    1. #21
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      Ah, now we might be getting somehwere. I tried disabling and re-enabling in Control Panel, but to no avail. If I try to uninstall and then re-install in Device Manager, I get the BSOD, with the error message DRIVER_CORRUPT_MMPOOL.
      Device Manager usually says that's it's running normally with no conflicts, etc, but maybe there is a driver issue. The network adapter is the original one built into the PC, but might need updating. Alternatively, I've spare PCI slots, so maybe a new network card might help?


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    3. #22
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      A new card is so cheap it has to be worth a try




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    4. #23
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      Agreed. I'll get one tomorrow and will report back ASAP. Won't have the laptop though, so here's hoping!

      Cheers for all the help. Much more useful than Sky's tech support!

    5. #24
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      Okey dokes, I have invested in a new network card and tried to go through all the steps listed above, but I'm still not online or able to access the router settings. Not good.

      I've already spoken to Sky and ordered a new box, but the fact that I could access using my mate's laptop (albeit not wirelessly) still makes me think that the issue lies somewhere in my PC. Short of backing everything up and reinstalling Windows, I'm not sure what to do now.

      I managed to snag a Wii today and will see if I can connect wirelessly with that tonight (although not being able to access the router settings might stymie that!)

    6. #25
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      Are you aquiring an IP address from the router?
      Service recovery 02392 899292

      You got 3 right!
      D'oh! Not good, dude.

    7. #26
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      I don't think so, no. I've tried to leave the IP settings on automatic and also tried to assign one myself, but no joy either way. I'm still getting the Autoconfiguration IP address sometimes too, which from comments posted above suggests a possible router issue.

    8. #27
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      A distinct possibility yes, but maybe a faulty ethernet cable, much easier to purchase a replacement than to get your router changed!
      Service recovery 02392 899292

      You got 3 right!
      D'oh! Not good, dude.

    9. #28
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      If i've read the posts correctly you have the ethernet/network card and wireless connections enabled at the same time.I tried this with a Win 98SE/Win XP machine(two hard drives,replug into other drive to change operating system) while testing the wireless abilities of the router and a new PCI wireless card and neither OS could handle it.By going into properties and disabling one or the other it would work perfectly on the remaining connection.I don't know if it is supposed to be able to handle both automatically but mine didn't.I didn't investigate further as both the router wireless and the PCI wireless card worked OK.I have disabled wireless on the router and continue to use cables to link my system.

      Andy

    10. #29
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      As part of my ongoing attempts to get this sorted, I have tried disabling one or the other (and even completely uninstalling to make sure. Must admit I never tried to uninstall everything though), but that never seemed to solve the problem. I have however now come to the conclusion that the issue must lie within my PC, not with the router. I set my Wii up last night and it connected wirelessly on the first attempt (and it was definitely my connection as I had to confirm the WPA key!). The Wii is configured for Auto IP and Auto DNS, which must mean that the router is working OK, right?

      I've now tried 3 different Ethernet cables for the PC and still no joy. I reckon that there must be some sort of hardware or software conflict going on which is preventing access. I've recently backed up all my data, so do you reckon a complete reinstall of Windows on the PC would be worth a shot? I've got all the necessary recovery disks.

      In the meantime, the Wii Internet channel launched today, so all is not lost for casual Web browsing!

    11. #30
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      Success!

      Well, whatever the hell was going on inside my PC, a reinstall of Windows has sorted it out good and proper. Both Ethernet and wireless are now working again. Hurrah!

     

     
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