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    Sky Hub SR102 WiFi Connection Problem

    This is a discussion on Sky Hub SR102 WiFi Connection Problem within the Sky Router forums, part of the Sky Broadband help category; Recently my Sky Hub SR102 has developed a problem where every couple of days it would not let any device ...

    1. #1
      IceGuyver's Avatar
      IceGuyver is offline Sky User Member
      Exchange: Livingston
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      Router: Sky Hub SR102
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      Sky Hub SR102 WiFi Connection Problem

      Recently my Sky Hub SR102 has developed a problem where every couple of days it would not let any device connect to it via WiFi. However if I reset it, the problem with the WiFi connection is fixed.

      Can somebody tell if there is a way to fix this problem permanently? Or do I have to get a new Sky Hub or get another Router and use the Sky Hub as a modem.


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    3. #2
      lettice's Avatar
      lettice is offline Sky User Member
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      Re: Sky Hub SR102 WiFi Connection Problem

      When you say reset, is that just a restart by clicking the reset button or a full factory setting reset, by holding the reset button for a good 10 secs.

      Reset your Sky Hub to its factory settings
      Press and hold the reset button on the back of your Sky Hub until the power light flashes on and off four times then remains on. This will take approximately 10 seconds.
      I had the same once and that was the only way tht did the trick, its a suggested way to fix this from the sky broadband team.
      Do remeber a full reset will remove any settings you added on the box, so make sure you save them and/or take note of them.

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    5. #3
      IceGuyver's Avatar
      IceGuyver is offline Sky User Member
      Exchange: Livingston
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky Basic
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      Re: Sky Hub SR102 WiFi Connection Problem

      Quote Originally Posted by lettice View Post
      When you say reset, is that just a restart by clicking the reset button or a full factory setting reset, by holding the reset button for a good 10 secs.
      I just pushed the reset. But I will try to do a full factory reset using the method that you just described and let you know how that works out.

     

     

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