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    Error Report 300

    This is a discussion on Error Report 300 within the Sky Router forums, part of the Sky Broadband help category; I am having problems with Internet Access. The System Report for the Router is no longer showing an IP address. ...

    1. #1
      Paul Burley's Avatar
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      Unhappy Error Report 300

      I am having problems with Internet Access. The System Report for the Router is no longer showing an IP address. Clicking on Sky Test shows there is an error - Error Report 300.
      I have switched everything off & on several times & re-set the Router, all without success.
      I have called the helpdesk to be told that they have had to escalate the problem & I should receive a call back in 48 - 72 hours.

      Any one else having this problem?
      Can anyone provide a quick fix?


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    3. #2
      lizj's Avatar
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      I don't think I'd hold my breath if I were you for the call back. Our internet has been offline for nearly 2 weeks and am still waiting for Tier 3 to ring us. We have error 100 now but originally had error 200.

      liz

    4. #3
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      Keiran2K8 is offline Skyuser Serial Spammer
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      It seems that Sky aint connecting you as your not being assigned an IP Address!

      What exchange are you on? Maybe your both on the same exchange?

      Also welcome to SkyUser.co.uk - Both of You!

    5. #4
      H0OPERS's Avatar
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      Turn you Router off from the power socket for a few minutes then turn it back on. check all your telephone sockets in the house which are being used have microfilters.

      Give the tech support another quick ring, make sure u have your ticket ID and ask to be put through to tier3 they have switched their phone lines back on again...
      Last edited by H0OPERS; 03-12-06 at 12:46 PM.

    6. #5
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      Thanks for the welcome have been lurking since September.

      Tech support are useless, all they keep saying is that the ticket has been raised and we will get a callback, usually say 5 days, but as we keep telling them have now been waiting for well over that already.

      liz

    7. #6
      H0OPERS's Avatar
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      Never worry Liz its all about demanding and not taking no for an answer, and of course getting through to the right agent..

     

     

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