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Wirelessly Connecting to Sky Broadband
This is a discussion on Wirelessly Connecting to Sky Broadband within the Sky Router forums, part of the Sky Broadband help category; Hi all, i'm having a few problems tring to get my laptop to connect onto the Sky Broadband, which is ...
- 08-10-06, 05:13 PM #1
Wirelessly Connecting to Sky Broadband
i'm having a few problems tring to get my laptop to connect onto the Sky Broadband, which is connected to my desktop.
The internet works perfectly fine with my desktop, but when i go to connect to the wireless network on my laptop, it will only connect with limited or no connectivity.
I only got Sky broadband installed today, and first of all, i could connect with my laptop, and get onto different web pages, but it would not work on the desktop. i phoned the techncial support number, and they sorted it out ok by putting a defult gateway number in, or something like that. but when i went back to go on my laptop, it would not connect to its full capability, and it is really frustrating.
does anyone have any ideas on what to do to get my laptop to connect with it once again?
I have phoned the technical support helpline twice now, but my phone keeps cutting out before they can rectify it.
Cheers for any help received.
- 08-10-06, 05:20 PM #2Site FounderExchange: Marshalls CrossBroadband ISP: Sky Broadband UnlimitedRouter: Sagem F@ST 2504nSky TV: Sky+HD box
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Have you tried going into the router login and then changing the wireless to Auto108?
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- 08-10-06, 05:31 PM #3
just tried that, but it didn't make any difference.
i have gone into th details for it, and it tells me that "This problem occurred becuase the network did not assign a network address to the computer".
- 08-10-06, 05:54 PM #4
had same problem [still get it every few days]when u view ur availiable network/rite click /properties then highlite tcp/icp then properties properties and make sure that it is automatically looking for address [mine reverts to manual instead of auto [no idea why]disable your wireless network then re enable and see if this works [if not try a router reboot and disable /enable routine [usually fixes the problem [also check windows firewall aint blocking it [i turn windows firewall off as i have outpost and it's way better ].hope this helps
- 08-10-06, 06:00 PM #5
Welcome to the site cleebs
Have you tried to to see if there are any updated drivers for your laptops wireless card, if not that could fix the problem.
Moved to the correct forumRay
Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
If you would like to know the straight line distance to your exchange then
Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here
- 08-10-06, 06:05 PM #6
cheers for the tips, unfortunately my laptop stays on automatically search etc. all the time, it doesn't revert to manual. all of my firewalls etc. are off as well.
Getting a bit frustrating now, the technical support dont know whats up with it either! especially as it was working fine earlier, and stopped once we fixed the desktop.
- 08-10-06, 06:07 PM #7
click on start, run, services.msc
look for DHCP client.... if it sess acquiring network address that means that the dhcp client is DISABLED OR STOPTED... highlight the DHCP client and on the left side you will see "START" the service, click on it and then it will say "STOP, RESTART" then double click on the service and on the startup type select automatic, apply
- 08-10-06, 06:07 PM #8
Thanks for the welcome!
i dont think that the card needs updating, as it was working this morning perfectly. it was only when i spoke to sky's technical support in order to fix the problem with our desktop that the internet stopped working on my laptop.
- 08-10-06, 06:09 PM #9
sorry that didnt work ,have you tried to set up sky on your lappie with the ethernet cable [full instal on laptop and does that work?
- 08-10-06, 06:12 PM #10