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    internet connected non sky router but no stats

    This is a discussion on internet connected non sky router but no stats within the Sky Router forums, part of the Sky Broadband help category; i have been using a non sky router for 12months and ther is a problem that has recently been spotted ...

    1. #1
      paulcarrm9mx's Avatar
      paulcarrm9mx is offline Sky User Member
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      internet connected non sky router but no stats

      i have been using a non sky router for 12months and ther is a problem that has recently been spotted there is no stats or connection speed shown but the internet is connected without fault. please help in this matter. see pictures for info.

      WOL has been setup yesturday without a problem but this issue predates this setup.
      Attached Thumbnails Attached Thumbnails internet connected non sky router but no stats-capture1.jpg   internet connected non sky router but no stats-capture2.jpg   internet connected non sky router but no stats-capture3.jpg  


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    3. #2
      Scubbie's Avatar
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      Re: internet connected non sky router but no stats

      You could try resetting the router first. If this doesn't clear it, then I would be tempted to search the Netgear forums. someone may well have reported a similar issue.

      You appear to have the latest firmware installed.

      I suspect that you may be out of warranty. Otherwise raising a support ticket might have been a good idea too.

      Wireless Router & Modem Gateways - NETGEAR Forums

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      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #3
      IWasNotTheEnemy's Avatar
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      Re: internet connected non sky router but no stats

      That icon shows you connected to your router, just reboot it and see what stats you get
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    5. #4
      paulcarrm9mx's Avatar
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      Re: internet connected non sky router but no stats

      router stats appear again but i would rather not reboot this router daily. what is the term for this issue. so i can search netgear. for the solution

    6. #5
      Scubbie's Avatar
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      Re: internet connected non sky router but no stats

      I have no idea if there is any specific terminology. I would just look for 'no stats displaying' or something to that effect.

      If after a good search you find nothing, post a new thread. I am sure that someone will be able to help you.

      As for resetting the router, I doubt that this would be a regular occurrence.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    7. #6
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      Re: internet connected non sky router but no stats

      how do i lock this ip address down so it will not change.
      as i have it set to **-***-***-194 and it has changed **-***-***-235 which is a pain because i would have to change all my wol setting each time this updates.

      it is the internet port ip address that i need locking down.


      i need to lock this ip address down so it will NEVER change again.

      no stupid answers please.
      Attached Thumbnails Attached Thumbnails internet connected non sky router but no stats-capture.jpg  

    8. #7
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      Re: internet connected non sky router but no stats

      You can't.

      Sky uses a dynamic IP address for all their customers.

      If you must gain access to your home network whilst away, you will need to set up a DynDNS account. You can then use that to refer to your home network instead when you are away from home.

      Until recently you could have two host addresses associated with your account for free. Unfortunately now you can only have one and you need to submit your Credit card details for the initial trial period.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    9. #8
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      Re: internet connected non sky router but no stats

      Hi Scubbie thank you for the reply i am using opendns packet sniffer reads perfectly on my pc ip 02 i will try my other pc ip 03 and let you know if wol works on all pc's

    10. #9
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      Re: internet connected non sky router but no stats

      Quote Originally Posted by paulcarrm9mx View Post
      no stupid answers please.
      Unheard of.


     

     

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