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    Sky Sagemcom 2504n firmware 5.23.1a4N

    This is a discussion on Sky Sagemcom 2504n firmware 5.23.1a4N within the Sky Router forums, part of the Sky Broadband help category; Hello, Can anyone please help me I got new Sky router but the firmware on it is 5.14.7a4N and it ...

    1. #1
      raheelqureshi's Avatar
      raheelqureshi is offline Sky User Member
      Exchange: North Wembley
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      Angry Sky Sagemcom 2504n firmware 5.23.1a4N

      Hello,

      Can anyone please help me I got new Sky router but the firmware on it is 5.14.7a4N and it is not showing Wireless N option in wireless settings page.

      I searched on internet 5.23.1a4N is the new firmware and wireless N option enabled on it. I tried to contact Sky rubbish 1st line support and they are unable to do anything.

      I wasted about 5 hours on phone but no resolution.

      Is there anyway I can download it from somewhere and upgrade it manually?

      Please let me know.

      Thanks


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    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Sky Sagemcom 2504n firmware 5.23.1a4N

      It doesn't ever say 'WiFi N'. You need to select the Performance mode I believe (which ever is top of the WiFi mode options). Someone at Sky didn't change the wording.

      To verify that you have selected the correct option, download and install inSSIDer. The router should show a maximum connection speed of 144Mb/s.

      As for the firmware, the router will automatically download and install the latest firmware when it is on-line. Just leave your router connected and do not unplug it if the LEDs are making strange flashing sequences if you suspect that an update could be in progress.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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      raheelqureshi (01-11-11)

    5. #3
      raheelqureshi's Avatar
      raheelqureshi is offline Sky User Member
      Exchange: North Wembley
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      Re: Sky Sagemcom 2504n firmware 5.23.1a4N

      Hello,

      Thank for reply but it is not showing performance, it is showing 54g performance.

      Please check the attached files.

      Thanks



      Quote Originally Posted by Scubbie View Post
      It doesn't ever say 'WiFi N'. You need to select the Performance mode I believe (which ever is top of the WiFi mode options). Someone at Sky didn't change the wording.

      To verify that you have selected the correct option, download and install inSSIDer. The router should show a maximum connection speed of 144Mb/s.

      As for the firmware, the router will automatically download and install the latest firmware when it is on-line. Just leave your router connected and do not unplug it if the LEDs are making strange flashing sequences if you suspect that an update could be in progress.
      Attached Thumbnails Attached Thumbnails Sky Sagemcom 2504n firmware 5.23.1a4N-sky-no-n.jpg   Sky Sagemcom 2504n firmware 5.23.1a4N-sky-r.jpg  

    6. #4
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Sky Sagemcom 2504n firmware 5.23.1a4N

      Thank you

      54g Auto or 54g Performance should set it to WiFi n. As previously stated, whoever within Sky wrote the firmware, also forgot to change the wording of the options.

      If you use inSSIDer you will see the router's WiFi speed and can verify that it is working at 144Mb/s.

      Should you not have a Windows or Linux based computer with a WiFi adaptor, there are similar tools available for MAC OSx.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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      raheelqureshi (01-11-11)

    8. #5
      raheelqureshi's Avatar
      raheelqureshi is offline Sky User Member
      Exchange: North Wembley
      Broadband ISP: Sky Max/Unlimited
      Router: Sagemcom 2504N
      Sky TV: Sky+HD box 1TB
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      Re: Sky Sagemcom 2504n firmware 5.23.1a4N

      Quote Originally Posted by Scubbie View Post
      Thank you

      54g Auto or 54g Performance should set it to WiFi n. As previously stated, whoever within Sky wrote the firmware, also forgot to change the wording of the options.

      If you use inSSIDer you will see the router's WiFi speed and can verify that it is working at 144Mb/s.

      Should you not have a Windows or Linux based computer with a WiFi adaptor, there are similar tools available for MAC OSx.
      Thank you very much for explaining. I will test it today.

     

     

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