Does this sound like a faulty router to you guys?
This is a discussion on Does this sound like a faulty router to you guys? within the Sky Router forums, part of the Sky Broadband help category; My understanding is that you are definitely connecting to the router & that your network port is healthy. However I ...
- 04-10-06, 07:55 PM #11
My understanding is that you are definitely connecting to the router & that your network port is healthy.
However I am uncertain as to why your default gateway and IP address are the same. I don't think they should be. I would guess this is your problem
AT YOUR OWN RISK
IPCONFIG /? will bring up the options for you to consider.
One or more of
should resolve your problem.LWNEDG
- 04-10-06, 08:19 PM #12
Ok, I noticed this too and changed the ip address to 192.168.0.2 and bingo - the internet connection has now appeared in Network Connections and I can access the router.
BUT I still cannot access the internet even though everything in the router start page seems OK.
We are really getting somewhere. What should I do next - should I try this IPCONFIG/renew thing? Why do you say do this at my own risk??
- 04-10-06, 09:03 PM #13
Because I don't will not accept any blame. I would happily do it to my own computer.
Is the 192.168.0.1 Router Status page giving data similar to
Firmware Version V1.02.28
MAC Address 00:XX:XX:XX:XX:XX
IP Address 90.192.7X.XXX (the 90+ range is important - its SKY's)
Network Type PPPoA
IP Subnet Mask 255.255.255.255
Gateway IP Address 195.18X.XXX.XX
Domain Name Server 184.108.40.206
MAC Address 00:XX:XX:XX:XX:XX
IP Address 192.168.0.1
DHCP On IP Subnet Mask 255.255.255.0
ADSL Firmware Version A2pB018e.d16f
Modem Status Connected
DownStream Connection Speed 14190 kbps
UpStream Connection Speed 766 kbps
VPI 0 VCI 38
If so I can then my next suggestions would be -
rebooting the modem, computer,
and then the my prior 3 IPCONFIG suggestions.
Can also try the ping utility under diagnostics 220.127.116.11
which is www.bbc.co.uk and see if it it responds
PING 18.104.22.168 (22.214.171.124): 56 data bytes
64 bytes from 126.96.36.199: icmp_seq=0 ttl=246 time=25.0 ms
64 bytes from 188.8.131.52: icmp_seq=1 ttl=246 time=20.0 ms
64 bytes from 184.108.40.206: icmp_seq=2 ttl=246 time=20.0 ms
64 bytes from 220.127.116.11: icmp_seq=3 ttl=246 time=25.0 ms
--- 18.104.22.168 ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 20.0/22.5/25.0 ms
Last edited by Ralph; 04-10-06 at 09:05 PM.LWNEDG
- 04-10-06, 09:28 PM #14
Bingo! Phoned Sky again and with a "netsh interface ip reset resetlog.txt" the internet sprang to life.
Many thanks for your help. Great forum.
- 03-01-07, 03:40 PM #15
I came off a modem to a router when i got sky and couldnt get it to work. Sky told me it was a dodgy router but it ended up being a bios setting. It was set to firewire not ethernet. Just in case anyone else has a prob
Last edited by Captain Carling; 03-01-07 at 03:42 PM.