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    Does this sound like a faulty router to you guys?

    This is a discussion on Does this sound like a faulty router to you guys? within the Sky Router forums, part of the Sky Broadband help category; My understanding is that you are definitely connecting to the router & that your network port is healthy. However I ...

    1. #11
      Ralph's Avatar
      Ralph is offline Sky User Member
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      My understanding is that you are definitely connecting to the router & that your network port is healthy.

      However I am uncertain as to why your default gateway and IP address are the same. I don't think they should be. I would guess this is your problem

      AT YOUR OWN RISK

      IPCONFIG /? will bring up the options for you to consider.

      One or more of

      IPCONFIG /renew

      IPCONFIG /release

      IPCONFIG /flushdns

      should resolve your problem.
      LWNEDG
      Unlimited


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    3. #12
      Restorer's Avatar
      Restorer is offline Sky User Member
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      Ok, I noticed this too and changed the ip address to 192.168.0.2 and bingo - the internet connection has now appeared in Network Connections and I can access the router.

      BUT I still cannot access the internet even though everything in the router start page seems OK.

      We are really getting somewhere. What should I do next - should I try this IPCONFIG/renew thing? Why do you say do this at my own risk??

    4. #13
      Ralph's Avatar
      Ralph is offline Sky User Member
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      Because I don't will not accept any blame. I would happily do it to my own computer.

      Is the 192.168.0.1 Router Status page giving data similar to

      Account Name
      Firmware Version V1.02.28
      MAC Address 00:XX:XX:XX:XX:XX
      IP Address 90.192.7X.XXX (the 90+ range is important - its SKY's)
      Network Type PPPoA
      IP Subnet Mask 255.255.255.255
      Gateway IP Address 195.18X.XXX.XX
      Domain Name Server 87.86.189.16
      MAC Address 00:XX:XX:XX:XX:XX
      IP Address
      192.168.0.1
      DHCP On IP Subnet Mask 255.255.255.0
      Modem
      ADSL Firmware Version A2pB018e.d16f
      Modem Status Connected
      DownStream Connection Speed 14190 kbps
      UpStream Connection Speed 766 kbps
      VPI
      0 VCI 38

      If so I can then my next suggestions would be -
      rebooting the modem, computer,
      and then the my prior 3 IPCONFIG suggestions.

      Can also try the ping utility under diagnostics 87.86.189.16
      which is www.bbc.co.uk and see if it it responds

      PING 212.58.226.247 (212.58.226.247): 56 data bytes
      64 bytes from 212.58.226.247: icmp_seq=0 ttl=246 time=25.0 ms
      64 bytes from 212.58.226.247: icmp_seq=1 ttl=246 time=20.0 ms
      64 bytes from 212.58.226.247: icmp_seq=2 ttl=246 time=20.0 ms
      64 bytes from 212.58.226.247: icmp_seq=3 ttl=246 time=25.0 ms

      --- 212.58.226.247 ping statistics ---
      4 packets transmitted, 4 packets received, 0% packet loss
      round-trip min/avg/max = 20.0/22.5/25.0 ms
      Last edited by Ralph; 04-10-06 at 10:05 PM.
      LWNEDG
      Unlimited

    5. #14
      Restorer's Avatar
      Restorer is offline Sky User Member
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      Bingo! Phoned Sky again and with a "netsh interface ip reset resetlog.txt" the internet sprang to life.

      Many thanks for your help. Great forum.

    6. #15
      Captain Carling's Avatar
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      I came off a modem to a router when i got sky and couldnt get it to work. Sky told me it was a dodgy router but it ended up being a bios setting. It was set to firewire not ethernet. Just in case anyone else has a prob
      Last edited by Captain Carling; 03-01-07 at 04:42 PM.

     

     
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