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    Slow LAN speed with Sky supplied SAGEM F@ST 2504 Router

    This is a discussion on Slow LAN speed with Sky supplied SAGEM F@ST 2504 Router within the Sky Router forums, part of the Sky Broadband help category; I know this not strictly speaking a Broadband issue, but it is an issue with the Sky supplied SAGEM Router, ...

    1. #1
      EskimoBlue's Avatar
      EskimoBlue is offline Sky User Member
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      Slow LAN speed with Sky supplied SAGEM F@ST 2504 Router

      I know this not strictly speaking a Broadband issue, but it is an issue with the Sky supplied SAGEM Router, apologies if this is posted in the wrong area.

      Across the LAN, i can not get above 1mb transfer speeds, for example transferring files from my Laptop to the PC.

      As far as I am aware this is a 10/100Mbs Router but it's operating at 10Mbs, of course since the router is locked down, I can't check or change the relevant setting for this.

      I've spoken to SKY Tech Support () But that's just an exercise in futility, as they can't get past the ADSL+ aspect and will not let me speak to 2nd Line.

      Anyone had any similar issues or offer any advice, can I use custom firmware to access the rest of the Routers settings?


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    3. #2
      AndyJG's Avatar
      AndyJG is offline Sky User Member
      Exchange: LWSHAR (South Harrow)
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      Re: Slow LAN speed with Sky supplied SAGEM F@ST 2504 Router

      What colour are the LEDs on the two LAN lines.

      Green = 100 Mbps
      Orange = 10 Mbps

      The router auto detects and sets the speed accordingly.

      Unless you have very old equipment you are unlikely to only have only 10Mbps LAN cards in your computers.

      Have you tried replacing cables?

      Faulty LAN cards or drivers are possible causes.
      Or your anti-virus could be slowing you down.

      Andy

    4. #3
      EskimoBlue's Avatar
      EskimoBlue is offline Sky User Member
      Exchange: MYARM
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
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      Re: Slow LAN speed with Sky supplied SAGEM F@ST 2504 Router

      Green Lights across the board.

      As for the Laptop and PC, traffic is fine with my Netgear DG834GT connected instead. I would use the Netgear, in fact I would prefer to use the Netgear, but it breaks the T&C's, so I would like to get the SAGEM working properly

    5. #4
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Slow LAN speed with Sky supplied SAGEM F@ST 2504 Router

      Although it breaks T&C's no one's been cut off yet so why not use it, at least until you've worked out the issue with the Sagem
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
      EskimoBlue's Avatar
      EskimoBlue is offline Sky User Member
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      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
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      Re: Slow LAN speed with Sky supplied SAGEM F@ST 2504 Router

      Ah, don't think I haven't thought of this path of least resistance, but I haven't configured the Netgear with my Sky ADSL userid and password yet, I have the link to extract, but I'm not sure what other settings need changing.

      But once I'm using the Netgear, I will have no Impetus to solve the Sagem issue.

    7. #6
      AndyJG's Avatar
      AndyJG is offline Sky User Member
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      Re: Slow LAN speed with Sky supplied SAGEM F@ST 2504 Router

      As IWNTE says use your own router (but keep the Sagem if you have to contact Sky if you have an ADSL problem).
      If you look in the Broadband Technical Help section there are threads that describe how to extract your router login details.

      I take it that all combinations of the four LAN ports give the same results and that you reboot both computers when swapping from one router to the other?

      You could try a reset by holding in the reset button on the back of the router with an unbent paperclip or fine screwdriver.

      Unless anyone else has other suggestions it looks like the LAN side of the router may be faulty.

      Andy

     

     

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