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    Sagem router problem (I think)

    This is a discussion on Sagem router problem (I think) within the Sky Router forums, part of the Sky Broadband help category; Never had a (major) problem with this since I've had it but last night I lost my internet connection and ...

    1. #1
      mmd040's Avatar
      mmd040 is offline Sky User Member
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      Router: Sagem F@ST 2504
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      Sagem router problem (I think)

      Never had a (major) problem with this since I've had it but last night I lost my internet connection and my wireless network. The router has no power light and no wireless light showing but it does have a red/orange internet light and all 4 LAN port lights are illuminated. Tried resetting it to no avail and switched it off over night and tried it again this am without success. Is it b*****d?


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
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      Re: Sagem router problem (I think)

      These are the symptoms of a faulty PSU. Try another if you have one or phone Sky and they will send you one. If that doesn't cure then your router is faulty. The Sagem PSUs seem to be more susceptible to failure than the Netgears.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      mmd040's Avatar
      mmd040 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Mid/Everyday
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
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      Location
      Aberdeen
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      Re: Sagem router problem (I think)

      Thanks. I called SKY and a faulty PSU is what they diagnosed. Waiting for one to arrive in the post and will report back.

    5. #4
      mmd040's Avatar
      mmd040 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Mid/Everyday
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      Aug 2010
      Location
      Aberdeen
      Posts
      8
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      Re: Sagem router problem (I think)

      Faulty PSU was the problem. All is well again.

    6. #5
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,132
      Thanks
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      Thanked 1,641 Times in 1,602 Posts

      Re: Sagem router problem (I think)

      Thanks for letting us know. It is useful for users with the same problem.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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