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    Router keeps disconnecting and rebooting internet every few minutes D:

    This is a discussion on Router keeps disconnecting and rebooting internet every few minutes D: within the Sky Router forums, part of the Sky Broadband help category; Hi guys, i really hope someone can help me because this is getting crazy My internet with SKY was perfect ...

    1. #1
      NekoAlvien's Avatar
      NekoAlvien is offline Sky User Member
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      Unhappy Router keeps disconnecting and rebooting internet every few minutes D:

      Hi guys, i really hope someone can help me because this is getting crazy

      My internet with SKY was perfect for the first couple months, i went away on holiday and when i got back and checking my e-mails i noticed that the router was intermittently disconnecting itself and then trying to reboot (everytime the internet went down i would check the router and sure enough it would be flashing its little orange light at me), of course this is very annoying getting only a few minutes of internet at a time.

      *crazyness just happened*

      I have just taken off the faceplate on my socket and plugged it right in and at the start it didnt look like it made any difference it was only when i decided to reset the router to factory settings (which didnt help either) and then reusing the saved settings i had saved from the router (just to be safe) its suddenly started behaving again O_o currently on an uptime of 25mins and still going, i dont know what i could have done, but im not getting my hopes up just yet, if this problem comes back are there any tips experienced helpers might provide?

      The intermittent connection has been going on for a few days now, it started off not that bad (maybe getting 20 minutes of online time before it reboots) but tonight it was disconnecting and reconnecting every 10 seconds!

      I hope miraculously i have cured it with my ignorant poking and playing with it....if not im sure ill be back here

      Any help in regards to this problem would be very much appreciated

      Thanks in Advance

      Neko


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    3. #2
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
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      Re: Router keeps disconnecting and rebooting internet every few minutes D:

      Post your router stats from both positions.

      How to get your router statistics

      It could be the PSU, do you have another adaptor or router you could try?

    4. #3
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Router keeps disconnecting and rebooting internet every few minutes D:

      Unless your internal wiring has been causing the problem, as Smithy says, it is probably a dodgy PSU. The seems to happen more often with the Sagems than the Netgears.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #4
      Undecided Adrian's Avatar
      Undecided Adrian is offline Sky User Member
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      Re: Router keeps disconnecting and rebooting internet every few minutes D:

      Since the arrival of new solid sate power components I have found every thing that has faled on me over the last couple of years have been the PSU side of things.

      Also it used to be if a PSU went wrong it blew and that it was dead, now they seem to be able to hang on and give reduced voltages which doesn't do much good as that just confuses the issue over what is wrong.
      I'm a PC, and Windows 7 Backup saved my sanity when BitDefender imploded !!!

    6. #5
      NekoAlvien's Avatar
      NekoAlvien is offline Sky User Member
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      Re: Router keeps disconnecting and rebooting internet every few minutes D:

      Small update:

      Everything seems to be running smoothly this morning, no disconnection as of yet, its very strange....anyway here are the stats as requested just to be on the safe side incase it decides to pack in again

      ADSL Link Downstream Upstream
      Connection Speed 8189 kbps 591 kbps
      Line Attenuation 40.0 db 25.9 db
      Noise Margin 8.4 db 8.3 db

    7. #6
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Router keeps disconnecting and rebooting internet every few minutes D:

      Are these from the Test socket, if they are you may have internal wiring problems? Apart from a slightly low upload they look fine.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #7
      NekoAlvien's Avatar
      NekoAlvien is offline Sky User Member
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      Re: Router keeps disconnecting and rebooting internet every few minutes D:

      They are from the test socket, should I try and put the socket all back together and try again? I got it workign again, i dont really want to touch it XD

      Update:

      Okay i plugged everything back in again and it seems to be holding strong...just another strange thing to happen, i really have no idea what could have caused it to start working again...was it resetting and reloading the settings on the router that did it? O_o i dont know but it all seems to be running fine now :3

      Non-Test Socket stats:


      onnection Speed 8190 kbps 605 kbps
      Line Attenuation 40.0 db 25.8 db
      Noise Margin 7.6 db 10.1 db

      Thanks again everyone for all the help anyway
      Last edited by NekoAlvien; 20-08-10 at 04:42 PM. Reason: adding new info

    9. #8
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Router keeps disconnecting and rebooting internet every few minutes D:

      If it starts dropping again, pop it back into the Test socket. The problem with interference from internal wiring is that it might not be constant. Your wiring may be picking up interference from a source that is not active at the moment.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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