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    my speed is permently frozen! HELP!

    This is a discussion on my speed is permently frozen! HELP! within the Sky Router forums, part of the Sky Broadband help category; HI i first got my router in my old house and my speed was kinda slow and at 150kbps but ...

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      cap's Avatar
      cap is offline Sky User Member
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      Exclamation my speed is permently frozen! HELP!

      i first got my router in my old house and my speed was kinda slow and at 150kbps but it was ok. (1.5mbps). i can remember watching a video on the internet when for some reason it just stoped, i reseted my router and i noticed that it was really slow. i done a speed test and it showed that i was now on 30kbps (0.30mbps) according to the speed test. life went on and i thought it was just my house or what ever but then i moved house and i thought great my speed can get better . but when i pluged my router back in (new house) it was still frozen at the same speed (BTW my upload speed was not affected) it got told by sky it might have been the internal wires but it happend in my old house. i put it into the test socket and it was back at 150kbps (1.5mbps) and i thought ok is it the router, sky sent me a new one and that was just today but my speed has not changed it has even went down even more!. so i beg HELP!!!!!!!!!!!!!!!!!

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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
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      Central Scotland
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      Re: my speed is permently frozen! HELP!

      Post your stats from your normal position and from the test socket. When the faceplate of the test socket is removed, check that none of your phone extensions have dial tone and report that you have done this..

      How to get your router statistics

      How to test your ADSL in the Master Socket


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.

      Useful Utilites TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.



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