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    Slow connection with Sagem F@ST2504

    This is a discussion on Slow connection with Sagem F@ST2504 within the Sky Router forums, part of the Sky Broadband help category; Hi guys, I've been a Sky Broadband subscriber for quite a while now and was previously using a Netgear router. ...

    1. #1
      Obaid's Avatar
      Obaid is offline Sky User Member
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      Broadband ISP: Sky Max/Unlimited
      Router: Sagem F@ST 2504
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      Slow connection with Sagem F@ST2504

      Hi guys,

      I've been a Sky Broadband subscriber for quite a while now and was previously using a Netgear router. Unfortunately that packed in a week ago and I couldn't connect to the internet. Sky quite kindly have sent me a new Sagem router, but although it does connect to the internet, the speeds are really slow indeed. I conducted a speed test and it says my download speed is 0.06mp/s!

      I didn't have any previous speed problems with the Netgear and have tried a wired and wireless connection with the new Sagem router and the same problem persists. I have also unscrewed the wall socket and plugged the splitter thing into the master socket but the internet is still crawling along.

      Can anyone help me get my internet back to the way it was a week ago?!

      Cheers.


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
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      Re: Slow connection with Sagem F@ST2504

      Can you post your connection stats please? We can then take a look
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      boothy_08's Avatar
      boothy_08 is offline Sky User Member
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      Re: Slow connection with Sagem F@ST2504

      i think its because of the new equipment sky use, after the switchover my speed went crap on all routers except the netgear one. I think it's because the netgear one is the more compatible router, my sagem syncs between 5.8mbps - 6.8mbps, used to sync at 8000kbps before the switchover, and the netgear syncs at 7.4mbps in the morning day, and around 6.8mbps at night. used to get 8400kbps in the morning. I have phones sky a few times and they cant tell m why my netgear gets more speed than the sagem and why my line attenuation has gone from 42db to 46db on all routers except the netgear, the netgear gets 42db line attenuation still.

    5. #4
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Slow connection with Sagem F@ST2504

      I don't this is linked to the SVBN, although the OP hasn't confirmed this. I'd still like to see stats, though
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
      Obaid's Avatar
      Obaid is offline Sky User Member
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      Re: Slow connection with Sagem F@ST2504

      Here is a link to a picture the router stats. If you need anything else just let me know.

      http://img704.imageshack.us/img704/3736/routerstats.jpg

    7. #6
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Slow connection with Sagem F@ST2504

      With these stats you are connecting at just above dial up speed. Phone Sky and ask them to lift the cap on your line and don't take no for an answer. You are so heavily capped you barely have a connection.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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