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    What Royal Mail delivery method?

    This is a discussion on What Royal Mail delivery method? within the Sky Router forums, part of the Sky Broadband help category; What Royal Mail delivery method do Sky send out first-time routers? I've been told so many different things by the ...

    1. #1
      uk_chris's Avatar
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      What Royal Mail delivery method?

      What Royal Mail delivery method do Sky send out first-time routers? I've been told so many different things by the customer services and would like to know whether the method is traceable.


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    3. #2
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      Re: What Royal Mail delivery method?

      Royal Mail normal first class recorded delivery (I think) and normally needs a signature on receipt...
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      Re: What Royal Mail delivery method?

      Parcelforce for replacement parts after the initial kit deliver by Royal Mail as IWas says. Delivery should show on your Mysky page.

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      Re: What Royal Mail delivery method?

      Quote Originally Posted by IWasNotTheEnemy View Post
      Royal Mail normal first class recorded delivery (I think) and normally needs a signature on receipt...
      Ok, thanks.

      Quote Originally Posted by PaulSky View Post
      Parcelforce for replacement parts after the initial kit deliver by Royal Mail as IWas says. Delivery should show on your Mysky page.
      Really? Where on it? All I've got is the track my order telling me that the order is complete.

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      Re: What Royal Mail delivery method?

      If no tracking then it may not be on route yet.

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      Re: What Royal Mail delivery method?

      Quote Originally Posted by PaulSky View Post
      If no tracking then it may not be on route yet.
      Is it just My Sky or My Sky - Billing Centre? If so I'm not really happy about that, been waiting since the 22nd.

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      Re: What Royal Mail delivery method?

      Royal mail is waaaay behind at the moment due to the Christmas backlog and strikes etc in some areas. They normally state 7-10 working days and obviously Christmas has interrupted this period so it will be delivered I expect first week in January.
      It's MySky, MyAccount, Track Your Order but sometimes they do not show there straight away as they do not get tracking till RM scan the barcode label they put on the parcel.

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      Re: What Royal Mail delivery method?

      Quote Originally Posted by PaulSky View Post
      Royal mail is waaaay behind at the moment due to the Christmas backlog and strikes etc in some areas. They normally state 7-10 working days and obviously Christmas has interrupted this period so it will be delivered I expect first week in January.
      It's MySky, MyAccount, Track Your Order but sometimes they do not show there straight away as they do not get tracking till RM scan the barcode label they put on the parcel.
      Cheers for that

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      Re: What Royal Mail delivery method?

      It is delivered as Tracked product, which is available to business only and is basically a recorded service which is totally trackable and requires a signature on delivery

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      Re: What Royal Mail delivery method?

      most sky kits are sent out via parcelforce tracked item with signature on receipt

     

     
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