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This is a discussion on Help!!! within the Sky Router forums, part of the Sky Broadband help category; Hi All, My activation day today. One problem though. The router's Internet light does neither blink or do anything. Everything ...
- 28-09-06, 09:46 AM #1
My activation day today. One problem though. The router's Internet light does neither blink or do anything. Everything i read says it should be blinking amber then solid green but the light does not activate at all. Not even on power up.
Any help advice would be greatly appreaciated.
- 28-09-06, 11:41 AM #2
You do not have a sync, which means that you have not been enabled at the exchange, as yet. Alternatively, a faulty router. Wait at least 24 hours before doing a thing - no phone calls / no emails / no complaints.
Check BT's website for any outstanding orders on your LANDLINE at:
and look for completion dates....
- 28-09-06, 11:48 AM #3
Thanks for that. Shouldn't the light still self test on bootup though???
- 28-09-06, 11:58 AM #4
not unless there is a syn with the exchange, no.
- 28-09-06, 01:13 PM #5
Thanks for that.... a little patience needed:-)
A little unrelated but i can't access the sky pop box or the sky portal. Is it ip restricted??
- 28-09-06, 02:00 PM #6
it will only become available once you have been activated - up to 24 hours later....not great.
- 28-09-06, 08:18 PM #7
Just to let you know. ALL connected, working without problem.
If it wasn't for the terrible customer service on initial signup. I.E waiting two and a half hours on hold, i would give the product 10 out of ten.
Thanks again for your advice.