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    Sagem router broken/frozen, help please.

    This is a discussion on Sagem router broken/frozen, help please. within the Sky Router forums, part of the Sky Broadband help category; That was the gist of a letter I had from them asking for my faulty one back. I had returned ...

    1. #21
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Sagem router broken/frozen, help please.

      That was the gist of a letter I had from them asking for my faulty one back. I had returned it over 2 years before.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.






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    3. #22
      hbdgaz's Avatar
      hbdgaz is offline Sky User Member
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      Re: Sagem router broken/frozen, help please.

      Quote Originally Posted by Isitme View Post
      This must be a new process, probably due to the thousands of routers which have not been returned. Maybe they have woken up to the fact that replacing routers without getting the 'faulty' one back is costing them a fortune. They must be entitled to reimbursement by the suppliers, just like any other buyer, they have obviously not been getting this. Most other ISPs require the faulty one to be returned before they will replace it.
      My first thought was that it's because they want to avoid opportunistic people faking a dead router in order to get hold a free router to sell on.

    4. #23
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
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      Location
      Central Scotland
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      Re: Sagem router broken/frozen, help please.

      My first thought was that it's because they want to avoid opportunistic people faking a dead router in order to get hold a free router to sell on.
      I am sure no one has been guilty of that.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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