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    No internet from a DG934G

    This is a discussion on No internet from a DG934G within the Sky Router forums, part of the Sky Broadband help category; Hi All, My sky max broadband has stopped. If I login to the DG934G router it shows upstream and downstream ...

    1. #1
      SimonT's Avatar
      SimonT is offline Sky User Member
      Exchange: Stepping Hill
      Broadband ISP: Mid
      Router: Netgear V1 DG834GT
      Sky TV: Sky+
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      No internet from a DG934G

      Hi All,

      My sky max broadband has stopped. If I login to the DG934G router it shows upstream and downstream figures as normal. even the skytest button says everything is ok.

      I took the router to my brothers house, who also has sky, plugged it in and it works perfectly, but at my house it will no let me on to the internet. I cannont ping www.dell.com for example it says time out.

      Any ideas or is this a problem for the sky engineers?

      Regards,

      Simon


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    3. #2
      PaulSky's Avatar
      PaulSky is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
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      Re: No internet from a DG934G

      You need to call Sky tier 1. Go through the TS and get them to check whats happening on the telephone line and to check your setup.

    4. #3
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
      Exchange: Irby
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
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      Re: No internet from a DG934G

      Does the internet light flash and then turn green?

      Post your router stats if you can get them.

    5. #4
      SimonT's Avatar
      SimonT is offline Sky User Member
      Exchange: Stepping Hill
      Broadband ISP: Mid
      Router: Netgear V1 DG834GT
      Sky TV: Sky+
      Join Date
      Jan 2008
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      Re: No internet from a DG934G

      3 of the 4 lights are on. Just the second from top that is not lit.

      ** update *** from today it has started working again. Thanks all

     

     

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