Wireless Connection Problem

[Marky Mark]

Greetings to one & all, I bow to the superior knowledge of all things technical. I am merely like thousands out there without a clue what I am doing, please can you help me with this nightmare of mine.

I have a PC in the kitchen Dell 8400 (this one) & another (Phillips home entertainment) system in the front room on the same ground floor no more than 15m away through 2 thick walls.
Last year I had got connected with Virgin Media Broadband, I could only get the wireless to work once I had purchased the Advent Ethernet adaptors which allowed me to watch movies being streamed without any glitches ( I was very impressed)

Just when I got everything working just the way I wanted it, I went & done something silly & chose to change something........the provider!

Sky were offering better deals with all in one packages, so I was sent a Sagem (black box thingy with Sky on front) After struggling 3 days with setting this new system up I could access the Internet as I am now & my emails. However I can no longer get a signal in the front room as it appears the Advent adaptors do not work with the Sagem. I have spoken to the check list help line, & unfortunately there was no answer (clue) to my problem.

I would like to use the Sagem & find a way to fix this problem but do not know where or what to do, which means I am on the brink of doing more harm than good. If it is easier I still have the Netgear DG834GSP v3 router that worked fine with everything prior to SKY. Naturally I have tried the obvious & plugged in the Netgear without changing anything in a vane attempt to quench this frustration but alas no joy.

I would be very grateful of any assistance you may be able to give me.

[PaulSky]

Did you try each chanel on the router to see if one worked properly with the advent adaptors? There is obviously the option to network the Netgear off a lan port on the Sagem, turn off the wireless on the sagem and use the wireless from the netgear. You would need to set up the netgear a certain way for this to work though.

[Marky Mark]

Hi PaulSky,

Thank you for you time to respond, you speak sense, but in a language I do not understand. I really ought to be able to plug & play as I had with Virgin Media. I will wait out my contract with SKY & switch back to Virgin.

I have to say I was very disappointed with SKY's help line number, having been on the phone for 45 mins & nothing was resolved.
Aside from this, ever since we switched to SKY I have had more virus hits than ever before, strange but true & I know I hadn't changed anything myself as I don't know what I am doing, he he..

Thanks again PaulSky