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    6minutes to reconnect..,.

    This is a discussion on 6minutes to reconnect..,. within the Sky Router forums, part of the Sky Broadband help category; I was on the phone to sky yesterday, trying to get my broadband reconfigured as I am only connected at ...

    1. #1
      j112's Avatar
      j112 is offline Sky User Member
      Exchange: Montfort (LEICESTER)
      Broadband ISP: Sky Mid
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
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      6minutes to reconnect..,.

      I was on the phone to sky yesterday, trying to get my broadband reconfigured as I am only connected at 3mb. The lady did a line test and said I could get 4.5mb which I thought was great as I used to get this speed with uk online. She said she would reconfigure the line, the minutes went by....then she came back and said is the router on ? I said yes....and she tried again and she was only able to get it work at 2.5mb :S, the router seems even now If i restart it , to take around 7/8minutes for the Wan to connect... Do you think the router might be faulty? I've had the netgear dg834gt for over 2 years now...How could I get a new router from sky for free*?

      * I assume its free...


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    3. #2
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
      Exchange: Irby
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
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      Wirral
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      Re: 6minutes to reconnect..,.

      Unplug it, then ring and tell them that all the lights are out and it won't come on.

      Post your stats first though so we can see what htey are like.

     

     

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