Help! Unable to Access Router - Now solved

[wicket]

Hi All.

Just got my router out of it's box and trying to install. I'm not yet activated but have broadband through another provider for now.

I thought I would test the router etc and check it's settings as you do.

I've installed the disk - up to checking line and then cancelled.

I've got a network connection but when I try and access the router using 192.168.0.1 I get the equivelant of an access denied - it seems it can't access the web pages for the router.

ANy ideas? Is there some software/driver I should install to get this router working before I get connected?

Help - please

Thanks

Wicket

[Andy_G]

No you dont need drivers, as long as it's plugged in correctly you should be able to access it.
Do you get this screen come up?
login admin
password sky

[wicket]

I've got it plugged in and in network connections it shows up correctly. and shows it as 192.168.0.1

Each time I try and access it though It won't come up with the admin screen.

my browser just comes up with

Unable to connect

Firefox can't establish a connection to the server at 192.168.0.1.

- same with IE

Stuck!!!!

[skalpel]

Are you sure your old provider haven't given you an IP address outside of that range? Two checks you can try - open a DOS box (start>run>type "cmd" without the quotes and hit return) and then try "ipconfig /all" and "arp -a" - if your IP address is set to something that doesn't begin with 192.168.0, then that'll be the problem. Try typing "ipconfig /release" and "ipconfig /renew" to drop your current IP and pick up a new one. If it is in that range, the output of the arp -a command will show you all of the machines in your network (well, within your collision domain, but let's not worry about that) - if 192.168.0.1 is not listed then try a different port in the router and try again. If it still doesn't work it's either a cabling problem, bad ethernet card, or bad router (in order of difficulty/expense to replace).

[wicket]

Thanks for all the help.

Still no joy. This is what I get after doing as you suggested with ipconfig...



Tried using 192.168.0.1 and 192.168.0.2

Is the bluetooth a problem??

[NewsreadeR]

the bluetooth has the same ip as the router, can you unplug or uninstall the bluetooth just to check?

[wicket]

Yep..

Just done that...guess what!!! it works!

Now...what are my chances of getting the router to work with my current ISP whilst I wait for my activation date!

And....

THANK YOU very much for all the help peeps!

[NewsreadeR]

Now...what are my chances of getting the router to work with my current ISP whilst I wait for my activation date!

cant help you on that one

Glad its sorted!