Problems with Messengers, Hotmail, Gmail, Yahoo MailThis is a discussion on Problems with Messengers, Hotmail, Gmail, Yahoo Mail within the Sky Router forums, part of the Sky Broadband help category; Hi All,
I have got Sky Broadband working through Sagem wireless router since a month now. I am experience following ...
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27-06-09, 01:07 AM
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Sky User Member
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Broadband ISP: Sky Base
Router: Sagem F@ST 2504
Sky TV: Sky Basic
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Problems with Messengers, Hotmail, Gmail, Yahoo Mail
Hi All,
I have got Sky Broadband working through Sagem wireless router since a month now. I am experience following problems. Can you please help?
1. I am unable to connect to Yahoo Messenger(v9.0) and Windows Live Messenger 2009.
2. I am unable to log on to my Hotmail, Yahoo Mail and Gmail account from IE8. I get "Internet Explorer cannot display the webpage"
But the same works fine from Firefox.
3. Online banking websites (https connection) do not work. I get "Internet Explorer cannot display the webpage" error
All other websites work as normal
Do you guys have resolution from above problems?
Is there something wrong in my laptop? Is there something wrong in my router settings?
Note that I do not have any firewall or antivirus running.
Can anyone please help?
Regards,
Satyen.
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27-06-09, 01:15 AM
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Sky User Member
Exchange: Manchester
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Re: Problems with Messengers, Hotmail, Gmail, Yahoo Mail
why on earth would you nto have anti virus or a firewall running on your pc???
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27-06-09, 02:01 AM
Threadstarter
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Sky User Member
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Re: Problems with Messengers, Hotmail, Gmail, Yahoo Mail
I turned it off...I thought firewall might be blocking them
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27-06-09, 05:33 AM
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Exchange: Netherley,Liverpool
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Re: Problems with Messengers, Hotmail, Gmail, Yahoo Mail
You should turn your firewall back on and scan with AVG 8, Malwarebytes Anti-Malware and SUPERAntiSpyware (free versions). Do updates and full scans
Kidd
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27-06-09, 09:18 AM
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Sky User Member
Exchange: LVSEF
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Re: Problems with Messengers, Hotmail, Gmail, Yahoo Mail
or, as Firefox works, just use that as IE is a pile of poo...
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27-06-09, 09:44 AM
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Sky User Member
Exchange: Adwick-le-Street
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Re: Problems with Messengers, Hotmail, Gmail, Yahoo Mail
From what the OP is saying there may also be MTU issues here too.
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27-06-09, 09:45 AM
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Sky User Member
Exchange: LVSEF
Broadband ISP: O2 Standard
Router: Non Sky Router
Sky TV: Sky+
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Re: Problems with Messengers, Hotmail, Gmail, Yahoo Mail
well, Sky use 1500 so unless the OP been playing about with the router it'll be set to that...
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28-06-09, 12:34 AM
Threadstarter
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Sky User Member
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Broadband ISP: Sky Base
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Re: Problems with Messengers, Hotmail, Gmail, Yahoo Mail
what is OP and MTU? Please tell me where to check them and set them correctly.
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28-06-09, 01:43 AM
Threadstarter
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Sky User Member
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Broadband ISP: Sky Base
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Re: Problems with Messengers, Hotmail, Gmail, Yahoo Mail
IE is just one of the problems. I can't access messengers, that's my main concern.
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28-06-09, 02:32 PM
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Re: Problems with Messengers, Hotmail, Gmail, Yahoo Mail
OP = Original Poster, in this case yourself.
MTU = Maximum Transmission Unit, the size of packet sent from your router, before the info is checked.
I would not worry about the MTU, if you have not messed with you PCs settings or the router settings, it will be correct.
I suspect it may be a security setting in IE which is causing the problem. Open IE click Tools>Internet Options>Security tab. Highlight the Internet Zone icon and check that your Security is set to Medium-High. If you have to change this, reboot your PC to ensure the setting is in place.
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