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    netgear router?

    This is a discussion on netgear router? within the Sky Router forums, part of the Sky Broadband help category; i have a wireless netgear router and then was atoumatically disconnected. all green light are there except it come up ...

    1. #1
      Clyde's Avatar
      Clyde is offline Sky User Member
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      Unhappy netgear router?

      i have a wireless netgear router and then was atoumatically disconnected. all green light are there except it come up with an orange question mark and i cant get online or play online with my xbox 360. have i been cut off???


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: netgear router?

      IF you were cut off from Sky and now have a orange Internet light then chances are the router is suspended from the previous cut off...call customer services and they can pass you to Usage who are the only guys who can reactivate it so don't bother calling tech...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: netgear router?

      Go into the router Status page, scroll down and click the Sky Test button. What error does it report?

      You could also try resetting the router by pushing a biro into the little hole at the back and holding it there until the lights flash. This sometimes clears problems.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #4
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: netgear router?

      if it's an orange internet light it'll give an error 200/300 (both technically mean the same - no IP)...

      still think it's suspended from being cut off...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

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