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    Connection problems on Mac but PC fine...

    This is a discussion on Connection problems on Mac but PC fine... within the Sky Router forums, part of the Sky Broadband help category; Hi folks, My Sagem 2504 Sky Router has been working great for the first couple of weeks but a few ...

    1. #1
      discodoug's Avatar
      discodoug is offline Sky User Member
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      Connection problems on Mac but PC fine...

      Hi folks,

      My Sagem 2504 Sky Router has been working great for the first couple of weeks but a few days ago it's started doing strange things.

      I use a MacBook Pro to get on the internet but I've found that whenever I try and download large files such as Quicktime movies on the quicktime.com/trailers site they stop downloading after a few MB have loaded in Quicktime Player. Also, software updates freeze after a few MB and I get the error message saying I am not connected to the internet when there has apparently been no break in the connection.

      I've tried connecting to my router wirelessly on a PC and it seems to be fine - Quicktime movies load without any problems and large files download without any interruption. My MacBook Pro doesn't have these problems on other wireless networks so I was wondering if it's some kind of known fault with Macs?

      Any advice much appreciated.

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 254306 476176 0 0 0 5:22:30
      LAN 15 0 0 0 0 5:23:52
      WLAN 485218 261993 0 0 0 0:30:19
      ADSL Link Downstream Upstream
      Connection Speed 12287 kbps 796 kbps
      Line Attenuation 30.0 db 14.9 db
      Noise Margin 6.8 db 15.5 db


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    3. #2
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
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      Re: Connection problems on Mac but PC fine...

      I would imagine it is a wireless issue, can you connect the MAC via ethernet and try again?


      You may improve things by changing the channel number and also changing it from auto to g&b. Start at channel 13 and work your way down.

    4. #3
      discodoug's Avatar
      discodoug is offline Sky User Member
      Exchange: Lee Green
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      Re: Connection problems on Mac but PC fine...

      Brilliant - I've tried changing the channel number and everything seems to be fine using Channel 13 now. Thanks for the advice!

     

     

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