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    Amber light On instead of Green light

    This is a discussion on Amber light On instead of Green light within the Sky Router forums, part of the Sky Broadband help category; Hello, Ive been having problems woth my sky black box netgear router. Wireless internet has been working for the past ...

    1. #1
      ICEMAIDEN's Avatar
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      Amber light On instead of Green light

      Hello,

      Ive been having problems woth my sky black box netgear router. Wireless internet has been working for the past few months. Yesterday the solid amber light stayed on and wouldnt turn green (like it should do).

      There are filters in every socket/phone in the house.

      I called Sky and they asked me to double check and I did. The connection has been fine for a few months so why the problems now?

      Any help will be appreciated. Im at wits end.

      Thanks in advance.


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    3. #2
      Smithy99's Avatar
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      Re: Amber light On instead of Green light

      Post your stats from the router.

    4. #3
      IWasNotTheEnemy's Avatar
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      Re: Amber light On instead of Green light

      what's your exchange code - there's an issue with 'EM' exchanges at the mo...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    5. #4
      ICEMAIDEN's Avatar
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      Re: Amber light On instead of Green light

      I dont know my exchange code - but the nearest exchange is in Thurnby, Leicester.

      Im at work right now so will post the router stats when I get home - provided I can access the internet tonight.

    6. #5
      IWasNotTheEnemy's Avatar
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      Re: Amber light On instead of Green light

      go HERE and enter your home phone number - it'll tell you your exchange and exchange code...if it starts with EM you're having issues but Sky are aware...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    7. #6
      IWasNotTheEnemy's Avatar
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      Re: Amber light On instead of Green light

      did it for you, and yes you're on of the affected...

      EMTHRNB
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    8. #7
      ICEMAIDEN's Avatar
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      Re: Amber light On instead of Green light

      Emthrnb

    9. #8
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      Re: Amber light On instead of Green light

      Looks like you are in a problem area -
      Thurnby Exchange code: EMTHRNB

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    10. #9
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      Re: Amber light On instead of Green light

      Any indication of when this problem may be solved?

    11. #10
      IWasNotTheEnemy's Avatar
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      Re: Amber light On instead of Green light

      not yet, but it shouldn't be long...it's more of an intermittent issue at the mo but should be within a day (unless something's REALLY wrong)...there are other exchange codes affected but the majority have been the EM ones...

      prob a radius issue...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     
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