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    Sagem Connectivity Issues

    This is a discussion on Sagem Connectivity Issues within the Sky Router forums, part of the Sky Broadband help category; I have just signed up for sky broadband and tv a couple of weeks ago and I'm having problems with ...

    1. #1
      tombomb's Avatar
      tombomb is offline Sky User Member
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      Question Sagem Connectivity Issues

      I have just signed up for sky broadband and tv a couple of weeks ago and I'm having problems with my new broadband connection.

      The wireless connection is very poor and even when I make sure I have a phyiscal line of sight to the router it drops to 'low' or 'very low' at 4 metres which seems to drop the speed and make the internet v slow.

      Then ocassionally the connection will disappear all together and whilst I can find about 4 other sky networks and several others in my available network list, I cannot see my one. I then have to plug my laptop in with an ethernet cable in the hall or restart my computer to try and get the wireless connection back.

      I've been using a belkin router over the last couple of years with a very fast reliable connection and I've tried obtaining and entering my adsl username and password (using one of the links on the forum which I can't find now) so I can use this instead but it didn't work whilst it gave me a username@skyadsl and a password when I typed it in to my belkin it didn't seem to work.

      Is there something I can connect to the sky router which has a better wireless signal so I can connect to the internet through it?

      Any suggestions would be appreciated as the missus is losing patience and calling for a change back! There's only so much longer I can hold out!


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    3. #2
      MR Pieman's Avatar
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      Re: Sagem Connectivity Issues

      Hi
      First to try is changing the wireless channel on the sagem, with more and more people getting wireless pc's modems etc. chaneels are getting congested and quite a number of home appliances cause radio interference, cordless phones, microwaves, baby monitors and these don't have to be in your house.
      It may take a bit of experimenting to find the best channel.

    4. #3
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      Re: Sagem Connectivity Issues

      I have tried changing to channels 1, 6 & 11 as suggested by sky but have still experienced intermittent connection and poor signal. Should I try any other channels or is there anything that I could do?

    5. #4
      Isitme's Avatar
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      Re: Sagem Connectivity Issues

      It is a big secret, even Sky don't know about it, but Channel 13 is the top Channel in UK, not 11.

      It may also pay to install the latest drivers for your wireless adapter. Get this from the manufacturers site.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
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      Re: Sagem Connectivity Issues

      Sky know but for some reason we aren't supposed to tell customers about it.... I say supposed since I often let it slip by "accident"

    7. #6
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      Re: Sagem Connectivity Issues

      Ok thanks I'll give it a go.

      If it doesn't work is there a some sort of wireless switch with a more powerful / greater signal range, that I can connect to the router.

      My wii and music station both use a wireless connection so I'd like a reliable connection so I can still play mario kart online!!

    8. #7
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      Re: Sagem Connectivity Issues

      ditch wireless and use powerline adapters - a lot better...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    9. #8
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      Re: Sagem Connectivity Issues

      If you still have your old router it is not difficult to connect it to the Sky router to act as a wireless 'server'. If you want to know how to do this please post back.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    10. #9
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      Re: Sagem Connectivity Issues

      Yes I would please!

    11. #10
      Isitme's Avatar
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      Re: Sagem Connectivity Issues

      To connect a 2nd router to increase wireless range -
      Enter the primary router LAN settings and change the last figure in DHCP server to 253 from 254. Some do not do this but I think it is the best way.

      Enter the settings of the secondary router using the routers default address, which will depend on its make.
      Configure the IP address of the secondary router to be in the same subnet as the primary router (255.255.255.0) with an address of 192.168.0.254.
      Disable the DHCP server in the secondary router.
      This process is easier carried out by having the 2nd router in the position you want to use it and connected to the PC you want to use.
      Setup the wireless section with the same settings the primary router. If the routers are close together it may be necessary to turn off the primary router's wireless to avoid interference.
      Connect from the primary router's LAN port to one of the LAN ports on the secondary router. Remember it must be connected by an Ethernet cable which can be up to 100m long..
      Leave the WAN port unconnected!!! After connecting the Ethernet cable to the Sky router, reboot everything to allow new addresses to be allocated. Remember to save all changes as you make them

      If you have followed this correctly, you should be able to enter the Primary routers settings and in the Attached Devices section, you should see that the Secondary router is shown with the 254 address and the PC attached to it should be shown with a different address. You should also be able to see the Secondary routers settings by typing http://192.168.0.254/ in the address bar of any PC attached to the network.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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