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    Correct Settings?

    This is a discussion on Correct Settings? within the Sky Router forums, part of the Sky Broadband help category; Originally Posted by PaulSky Just tell them your line is intermittant or slow now and then, if you don't tell ...

    1. #11
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      gagde is offline Sky User Member
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      Re: Correct Settings?

      Quote Originally Posted by PaulSky View Post
      Just tell them your line is intermittant or slow now and then, if you don't tell them that they will look at your stats, see your router speed and say its within tolerance, you need to get through to CST or you could try the kana form and ask to be placed onto the adsl2+ config.
      Sometimes we pull our hair out at some of the trot some agents come out with No ADSL2+ ..... jeez
      Right thanks i will try again do you know which number to ring to get through to the right department.


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    3. #12
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      Re: Correct Settings?

      08442 410 515 option 2 option 5 will take you into BB Tech tier 1.

    4. #13
      gagde's Avatar
      gagde is offline Sky User Member
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      Re: Correct Settings?

      Well got through to tier 1 she was quite adament that our line could only get about 5meg and she couldnt understand why i was getting just over 6meg she replied there must be something wrong with the line ,CST were busy so they are to ring me in 24 to 72 hours.

     

     
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