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    skyusermail

    This is a discussion on skyusermail within the Sky Router forums, part of the Sky Broadband help category; I have been using skyusermail to send e mails since it was started without any problems at all on a ...

    1. #1
      pdheadley's Avatar
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      skyusermail

      I have been using skyusermail to send e mails since it was started without any problems at all on a PC with a wired LAN connection. I have just bought a wireless laptop and I have set up the e mail using the same details for servers and I just get error messages I can receive mail using my ISP's incoming mail server. It is the same router and broadband connection. Can anyone help please. Both computers are currently in use.

      Peter


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    3. #2
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      Re: skyusermail

      What error message are you getting?

    4. #3
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      Re: skyusermail

      jessie - lou

      These are the error messages thanks for your help.
      The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.

      The rejected e-mail address was 'pd@kilnerjarsuk.co.uk'. Subject 'Test', Account: 'PD HEADLEY', Server: 'mail.skyusermail.com', Protocol: SMTP, Server Response: '553 We do not relay without RFC2554 authentication.', Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC79

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      Re: skyusermail

      It looks like a config error at your end.

      Remember to use the forum username and the password that you supplied to us on application for the SMTP.

      Here is a quick guide:

      How to setup with Outlook Express

      And here is an image:



      PS - Sorry I have just replied to your email, as I obviously missed it
      Attached Thumbnails Attached Thumbnails skyusermail-emailsetup.jpg  
      Last edited by NewsreadeR; 19-09-08 at 05:41 PM.




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    6. #5
      pdheadley's Avatar
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      Re: skyusermail

      I didnt have the Outgoing password log on and password entered I have now corrected that and I now get a Windows Security message asking "Please verify that both the username and password are correct for your mail server" with boxes for user name and password. I have tried all the combinations of usernames and passwords but nothing seems to work and it will not let me get any further.

    7. #6
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      Re: skyusermail

      Thanks for your help on this but I still cant get it working. It looks as if the initial problem is solved but now when I try and send I get A Windows Security Message asking me to verify that both thew username and password are correct for yoiur mail server. I have tried all password and usernames associated with both incoming and outgoing mail servers but it just keeps returning. I have no idea what username and password it is looking for.
      A friend suggested that the firewall might be the problem I have tried switching off the firewall and it makes no difference.

      Another strange thing as discribed before I have a Lan connection on the same router to my PC during the process I even reset my server password but the LAN connection carried on working on the old password.

      Any help welcome

     

     

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