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    slow intermitent bb

    This is a discussion on slow intermitent bb within the Sky Router forums, part of the Sky Broadband help category; router DG834GT this has been running fine for months, never a problem until 2 days ago suddenly my bb just ...

    1. #1
      swampy's Avatar
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      slow intermitent bb

      router DG834GT

      this has been running fine for months, never a problem until 2 days ago
      suddenly my bb just stopped web pages were saying ..cannot connect to server msn would not sign in, when i hit troubleshoot it came up with a exclamation by DNS and KEY PORTS and a messgage at the bottom saying dns cannot resolve ip
      after hours of tring to resolve this it came back on but the speed was around 200kb/s (usualy i get 840kb/s) and ever since ive been getting this slower speed and bombing out and not being able to reconnect
      tried 3 different computers and theyre all the same (one with a fresh install of windows)





      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: ShowtimeRetrain Reason: 1
      Channel: INTR, Upstream rate = 672 Kbps, Downstream rate = 6976 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 8.6 13.0
      Attn(dB): 45.0 27.0
      Pwr(dBm): 19.8 8.0
      Max(Kbps): 8192 1120
      Rate (Kbps): 6976 672
      G.dmt framing
      K: 219(0) 22
      R: 16 16
      S: 1 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 239 25
      M: 1 8
      T: 1 1
      R: 16 16
      S: 1.0666 8.6153
      L: 1920 208
      D: 64 8
      Counters
      SF: 312403 312412
      SFErr: 4 12
      RS: 21243470 2654499
      RSCorr: 2751 64
      RSUnCorr: 113 0

      HEC: 4 10
      OCD: 0 0
      LCD: 0 0
      Total Cells: 87379266 0
      Data Cells: 17175876 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 18 0
      SES: 8 0
      UAS: 217 0
      AS: 5311

      INP: 2.13 2.46
      PER: 1.86 1.88
      delay: 17.06 17.23
      OR: 30.00 29.71

      Bitswap: 0 0

      Total time = 3 hours 55 min 28 sec
      SF = 811466
      CRC = 3542
      LOS = 8
      LOF = 72
      ES = 18
      Latest 1 day time = 3 hours 55 min 28 sec
      SF = 811466
      CRC = 3542
      LOS = 8
      LOF = 72
      ES = 18
      Latest 15 minutes time = 10 min 28 sec
      SF = 36934
      CRC = 2
      LOS = 0
      LOF = 0
      ES = 1
      Previous 15 minutes time = 15 min 0 sec
      SF = 52982
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52923
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52923
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52982
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Showtime Drop Reason: 1
      Last Retrain Reason: 1


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    3. #2
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
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      Re: slow intermitent bb

      Are you connecting via wireless? If so try wired and see of there is an improvement

      Have you tried the router into the test socket?

    4. #3
      swampy's Avatar
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      Re: slow intermitent bb

      i'm on the test socket and not using wireless even though i did try wireless on the laptop and it's still the same

      thans for the reply
      swampy

    5. #4
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      Re: slow intermitent bb

      If you haven't set up a load of port forwards it may be worth resetting the router. Do you have a spare you can try?

      It may be a problem at the exchange a failing card or something.

      I had an odd problem a while back that seemed to sort itself after a day or two.

    6. #5
      swampy's Avatar
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      Re: slow intermitent bb

      i got it running on a linksys just now but its still slow, i got a feeling it could be exchange problem but sky says they can't find anything
      theyre going to send me a new router out but i can't see it being that

    7. #6
      Smithy99's Avatar
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      Re: slow intermitent bb

      Unlikley to be the router if you are having a problem with the backup. It's worth waiting a day or so before you go through the Sky poor speed checklist, you will need to get to CST as they are the only ones with enough clout to get the exchange checked by an engineer.

    8. #7
      swampy's Avatar
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      Re: slow intermitent bb

      this router seems more stable, its not dropping the connection but still only doing 250k/sec.... just wondering if that could be because its a old router that i just had lying around i don't think its adsl2 compliant

     

     

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